Account Manager

ManpowerGroup Middle East; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading staffing solutions company in Sharjah seeks an experienced Account Manager to foster customer relationships and ensure client success. The ideal candidate will possess strong account management skills, be client-facing, and have a willingness to travel. Responsibilities include cross-functional communication and identifying growth opportunities through direct customer engagement.

Qualifications

• Previous account management experience required.
• Articulate and accustomed to client-facing roles.
• Willingness and ability to travel.

Responsibilities

• Communicate with stakeholders for customer success.
• Create and maintain relationships with customers.
• Identify growth opportunities through customer visits.
• Manage reporting on customers' account health.

Skills

Account management

Client communication

Relationship building

Problem solving

Job description

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts

Qualifications

• Previous account management experience
• Articulate and well accustomed to a client facing role
• Willingness and ability to travel