Customer Care Representative jobs in United Arab Emirates

We are looking for a dynamic and results-driven Key Account Associate to manage and strengthen relationships with key clients. The ideal candidate will play a crucial role in ensuring client satisfaction, driving sales growth, and supporting business development strategies.

• Develop and maintain strong relationships with key clients, ensuring their needs are met efficiently.
• Assist in managing client accounts, handling inquiries, and providing timely solutions.
• Coordinate with internal teams (sales, marketing, and operations) to ensure smooth service delivery.
• Monitor sales performance, client feedback, and market trends to identify growth opportunities.
• Support the negotiation and execution of contracts while ensuring compliance with company policies.
• Track and analyze account metrics, preparing reports for management.
• Proactively identify upselling and cross-selling opportunities.
• Ensure timely follow-ups and effective communication with clients.

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
• 1-3 years of experience in account management, sales, or customer service.
• Strong communication, negotiation, and interpersonal skills.
• Ability to manage multiple accounts and prioritize tasks effectively.
• Proficiency in CRM software, MS Office, and data analysis tools.
• A proactive and customer-focused mindset.