Warranty and Costing Clerk

United Al Saqer Group; Rabdan, Mussafah Port; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading automotive company in Abu Dhabi is seeking a Warranty and Costing Clerk to manage warranty claims and ensure customer satisfaction. The ideal candidate will have a degree in Business Administration or a related field, strong communication skills, and proficiency in MS Office. This role offers the opportunity for career development within one of the world’s luxury automotive brands.

Benefits

On-going training

Career development opportunities

Qualifications

• Up-to-date knowledge of the warranty industry and automotive systems.
• Experience working as a Warranty and Costing Clerk for a major dealership.
• Passion for helping customers and creating memorable experiences.

Responsibilities

• Prepare, record, submit, and follow up on all claims.
• Process all warranty claims according to manufacturer's policies.
• Maintain accurate invoicing of job orders and proper archiving.

Skills

Excellent communication skills

Proficiency in MS Office

Education

Degree in Business Administration/Costing/Commerce

Job description

Warranty and Costing Clerk

BMW Group Retail Middle East – More than a career

New beginnings, unrivaled opportunities and unparalleled personal growth. This is your moment. Your time to shine, to explore your potential, and take everything to a whole new level. Because this is BMW Group Retail Middle East, and you know a career here is unlike anywhere else. Industry-leading and globally-renowned, seizing one of our opportunities could well transform your life.

The benchmark for automotive retail

Design quality. Exceptional service. State-of-the-art technology. There’s a lot to be proud of in our vehicles. We’re dedicated to bringing tomorrow’s driving experience to our customers today. And we want to create marketing activities that build on their loyalty, generating memorable experiences that are years ahead of the competition.

You’ll be given all the tools you need to develop and maintain effective marketing strategies that address the expectations of our customers. In return, we’ll give you every opportunity to make the most of your own future with us.

Your role

You’ll have responsibility for preparing, recording, submitting, and following up on all claims, and reconciling them accordingly. You will also be responsible for processing all warranty claims in line with manufacturer’s policies and procedures, ensuring storage of defective parts prior to scrapping in line with the manufacturer’s guidelines, and maintaining accurate invoicing of job orders alongside proper archiving; that build on that loyalty, but also attract new customers. You’ll look to ensure that the experience you offer is everything the customer would expect and more. We want you to be proud of the parts – and the service you provide.

Your profile

Your up-to-date knowledge of the warranty industry, automotive systems and automotive retail market will be backed by experience of working as a Warranty and Costing Clerk for a major dealership. And your passion for helping customers drives you to communicate your detailed knowledge of our parts, services and warranties, creating memorable customer experiences.

• Degree in Business Administration/Costing/Commerce or any relevant educational background
• Automotive background is a plus
• Excellent communication skills
• Proficiency in MS Office

Rewards

Your hard work will be rewarded with the opportunity to join one of the world’s leading luxury automotive brands, the chance to work with a variety of people from many different backgrounds, along with on-going training and career development.