Waiter/Waitress - Palm Shore (Outdoor Venue) - Waldorf Astoria Ras Al Khaimah

Hilton Worldwide, Inc.; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company is looking for a Waiter/Waitress at Palm Shore (Outdoor Venue) to provide guests with exceptional service. Responsibilities include ensuring timely delivery of food and drink, maintaining cleanliness, and maximizing revenue through upselling. Ideal candidates will have excellent interpersonal skills and the ability to work under pressure. Experience in a similar role is a plus.

Qualifications

• Warm personality, attentive and smartly presentable.
• Ability to listen and respond to demanding guest needs.
• Prior experience in a similar position is advantageous.

Responsibilities

• Ensure all tables receive their food and drink as requested.
• Maintain cleanliness of the restaurant and equipment used.
• Maximize revenue through upselling and high customer service standards.

Skills

Customer service

Interpersonal skills

Ability to work under pressure

Job description

Job Description - Waiter/Waitress - Palm Shore (Outdoor Venue) - Waldorf Astoria Ras Al Khaimah

A Waiter/Waitress at Palm Shore (Outdoor Venue) is responsible for providing Guests with food and drink as requested in an efficient manner and according to proper procedure and bar regulations.

What will I be doing?

As a Waiter/Waitress at Palm Shore (Outdoor Venue), you will be responsible for providing Guests with food and drink as requested in an efficient manner and according to proper procedure and bar regulations. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Ensure all tables receive their food and drink as requested
• Maintain the cleanliness of all equipment used during shifts
• Maintain cleanliness of the restaurant and stores to Health, Safety and Hygiene standards at all times
• Show complete awareness of all the food and drink menus and readiness to explain and recommend food and drink contents
• Comply with Company Health and Safety, and Fire Regulations and procedures
• Adhere to the Company disciplinary policy when necessary
• Maximize revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
• Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possess this knowledge and the application of it
• Meet or exceed the monthly drink profit margin target

What are we looking for?

A Waiter/Waitress at Palm Shore (Outdoor Venue) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• A warm personality, attentive and smartly presentable
• Ability to listen and respond to demanding Guest needs
• Excellent interpersonal and communication skills
• Accountable and resilient
• Committed to delivering high levels of customer service
• Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Prior experience in a similar position, especially with exposure to pool and/or beach bar operation.

Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!