Waiter Waitress - All Day Dining - Waldorf Astoria Ras Al Khaimah

TALENTMATE; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company is seeking a Banquet Waiter/Waitress for the Waldorf Astoria Ras Al Khaimah. This role involves delivering exceptional food and beverage service, ensuring a seamless guest experience. Candidates must have strong customer service skills, be attentive, and work well under pressure. Join a team dedicated to exceptional hospitality and contribute to creating remarkable guest experiences.

Qualifications

• Warm personality, attentive and smartly presentable.
• Committed to delivering high levels of customer service.
• Accountable and resilient.

Responsibilities

• Prepare banquet areas according to event requirements.
• Serve food and beverages efficiently and accurately during events.
• Maintain cleanliness and organization of banquet areas.

Skills

Customer Service experience

Excellent interpersonal and communication skills

Ability to listen and respond to demanding Guest needs

Ability to work under pressure

Job description

Overview

The Banquet Waiter/Waitress is responsible for delivering exceptional food and beverage service during banquet functions, events, and conferences. This role ensures a seamless guest experience by setting up event spaces, serving meals and drinks efficiently, and maintaining a professional and courteous demeanor at all times.

Responsibilities

• Prepare banquet areas according to event requirements, including setting up tables, chairs, linen, silverware, and service stations.
• Welcome guests in a warm and professional manner, ensuring a positive first impression.
• Serve food and beverages efficiently and accurately during events, ensuring guest satisfaction throughout the service.
• Maintain cleanliness and organization of banquet areas before, during, and after the event.
• Coordinate with kitchen and service teams to ensure timely and accurate delivery of courses.
• Respond promptly to guest requests and communicate any issues or special needs to supervisors.
• Clear tables and reset spaces as needed, adhering to event schedules and transitions.
• Support fellow team members to ensure seamless event execution.
• Comply with Company Health and Safety, and Fire Regulations and procedures.

What are we looking for? – Qualifications

Skills

• Customer Service experience in supervisory or above capacity
• A warm personality, attentive and smartly presentable
• Ability to listen and respond to demanding Guest needs
• Excellent interpersonal and communication skills
• Accountable and resilient
• Committed to delivering high levels of customer service
• Ability to work under pressure

Advantageous capabilities

• Previous experience in similar role in a luxury environment
• Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Location

Waldorf Astoria Ras Al Khaimah

Schedule

Full-time

Brand

Waldorf Astoria Hotels & Resorts

Job

Bars and Restaurants

What We Offer / About The Company

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