Waiter

Hala Arjaan by Rotana; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A premier hospitality establishment in United Arab Emirates is seeking dynamic Waiters/Waitresses to provide exceptional service and create memorable dining experiences. Responsibilities include servicing food and beverage, managing customer interactions, and adhering to hygiene standards. Ideal candidates have a diploma in hospitality and experience in high-volume restaurants, along with strong customer service and interpersonal skills.

Qualifications

• Ideally, a diploma/degree in hospitality or vocational training in food & beverage.
• Previous experience as a Waiter/Waitress in a high volume restaurant.
• Good command of English.

Responsibilities

• Perform all necessary tasks to service food and beverage according to hotel standards.
• Greet and seat customers professionally and discreetly.
• Acquire in-depth knowledge of the food and beverage menu.

Skills

Customer service

Interpersonal skills

Adaptability

Education

Diploma/degree in hospitality or food & beverage

Job description

We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward. As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:

Responsibilities

• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue

Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.

Knowledge & Competencies

• Adaptability
• Customer Focus
• Recognizing Differences
• Taking Responsibility
• Teamwork