Waiter/ Waitress

Amwaj Rotana Jumeirah Beach; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is seeking dedicated Waiters/Waitresses to join their team. Responsibilities include greeting customers, serving food and beverages, and providing excellent customer service. Candidates should have proven experience, strong communication skills, and flexibility to work shifts in a fast-paced environment.

Qualifications

• Proven work experience as a Waiter/Waitress or similar role.
• Excellent customer service skills.
• Ability to work in a fast-paced environment.
• Good communication skills.
• Ability to work as part of a team.
• Flexibility to work various shifts.
• Knowledge of food and beverages.

Responsibilities

• Greeting customers and escorting them to their tables.
• Presenting menus and taking orders from customers.
• Serving food and beverages to customers.
• Providing excellent customer service and addressing any customer concerns.
• Collaborating with kitchen and bar staff to ensure timely and accurate service.
• Processing customer payments.
• Cleaning and setting tables for the next customers.
• Upselling menu items and promoting specials to increase revenue.

Skills

Excellent customer service skills

Strong communication abilities

Ability to work well under pressure

Attention to detail

Team player

Multitasking skills

Knowledge of food and beverages

Problem-solving skills

Ability to handle difficult situations with patience and professionalism

Basic math skills for handling transactions

Education

High school diploma or equivalent

Job description

Summary

We are looking for dedicated Waiters/Waitresses to join our team. As a Waiter/Waitress, you will be responsible for taking orders, serving food and beverages, and ensuring guest satisfaction.

Job Responsibilities

1. Greeting customers and escorting them to their tables.
2. Presenting menus and taking orders from customers.
3. Serving food and beverages to customers.
4. Providing excellent customer service and addressing any customer concerns.
5. Collaborating with kitchen and bar staff to ensure timely and accurate service.
6. Processing customer payments.
7. Cleaning and setting tables for the next customers.
8. Upselling menu items and promoting specials to increase revenue.

Candidate Requirements

1. Proven work experience as a Waiter/Waitress or similar role.
2. Excellent customer service skills.
3. Ability to work in a fast-paced environment.
4. Good communication skills.
5. Ability to work as part of a team.
6. Flexibility to work various shifts.
7. Knowledge of food and beverages.
8. High school diploma or equivalent.

Skills

• Excellent customer service skills
• Strong communication abilities
• Ability to work well under pressure
• Attention to detail
• Team player
• Multitasking skills
• Knowledge of food and beverages
• Problem-solving skills
• Ability to handle difficult situations with patience and professionalism
• Basic math skills for handling transactions