Training Specialist - Sales

Bayut | dubizzle; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading property services provider in the United Arab Emirates is seeking a Training Specialist to design and implement training programs for the Property Inside Sales team. The ideal candidate will have a bachelor's degree and at least 4 years of relevant experience, along with strong communication and problem-solving abilities. This role offers a competitive tax-free salary and comprehensive health benefits.

Benefits

Competitive tax-free salary

Comprehensive health insurance

Annual air ticket allowance

Employee discounts

Rewards & recognitions

Learning & development

Qualifications

• Minimum of 4 years of experience in a similar role.
• Understanding of Learning Management Systems and Customer Relationship Management platforms.

Responsibilities

• Conceiving, designing, developing, and training for Property Inside Sales employees.
• Running the New Hire Training program and Ongoing Sales Training.
• Designing a comprehensive training plan aligned with business objectives.
• Conducting structured Training Needs Assessments to identify skill gaps.

Skills

Strong communication skills

Strong writing and editing skills

Excellent presentation skills

Problem-solving ability

Teamwork

Education

Bachelor’s degree

Tools

LMS

CRM

Job description

Responsibilities

• As a Training Specialist, you will be responsible for conceiving, designing, developing, and training for Property Inside Sales employees and support the learning and development needs of the property sales team.
• Run the New Hire Training program, Employee Onboarding, Ongoing Sales Training, Technical, Product and System training, Policy Training, and refreshers and post-training interventions to update the employees with the required knowledge.
• Design a comprehensive training plan and roadmap for the vertical and the respective offices, ensuring alignment with business objectives.
• Conduct structured Training Needs Assessments (TNA) with commercial and support teams to identify skill gaps and training priorities.
• Create engaging and effective training modules tailored to business needs, covering both technical and behavioural competencies.
• Design and administer quizzes, assessments, and knowledge checks to evaluate employee skill levels and training impact.
• Oversee the onboarding process for commercial and support employees, ensuring a smooth transition and early productivity.
• Conduct interactive virtual training sessions to support remote and local employees across different regions.
• Oversee and manage LMS users and groups for the relevant departments and regional offices, ensuring seamless access to training resources.
• Track and report training effectiveness and employee performance progress to line managers, ensuring continuous learning improvements.
• Regularly assess the impact of training programs, aligning outcomes with organisational goals and making data-driven enhancements.
• Engage with business heads and department stakeholders to continuously gather training requirements and optimise learning solutions.
• Provide regular reports on learning initiatives, interventions, and their impact on business performance.
• In coordination with the Tech teams, conduct system and process training for commercial and support employees to ensure seamless technology adoption.
• Support performance enhancement initiatives in collaboration with Sales Effectiveness teams, providing targeted learning interventions.
• Partner with Business Intelligence and Marketing teams to design and implement Market Intelligence training programs for commercial teams.
• Work on strategic projects as assigned by the line manager, contributing to broader business initiatives.

Qualifications

• A bachelor’s degree.
• Minimum of 4 years of experience in a similar role.
• Understanding of LMS and CRM.
• Experience with CRM platforms.
• Experience with Learning Management Systems.
• Strong communication skills.
• Strong writing and editing skills.
• Excellent communication skills.
• Strong presentation skills.
• Problem-solving ability.
• Teamwork.

Benefits

• Competitive tax‑free salary.
• Comprehensive health insurance.
• Annual air ticket allowance.
• Employee discounts at multiple vendors across the emirates.
• Rewards & recognitions.
• Learning & development.

Bayut & dubizzle is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.