Technical Lead and Solution Architect - Microsoft Dynamics 365 CE

TheSolutionglobal.com; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global technology solutions provider is seeking an experienced professional to lead Dynamics 365 Customer Engagement implementations. You will act as the primary contact, design applications to meet business needs, and provide consultancy for enterprise projects. The ideal candidate has at least 15 years of implementation experience with Dynamics CRM/365 and a track record of successfully optimizing business processes.

Qualifications

• Minimum 15 years of Dynamics CE/CRM implementation and consultancy experience.
• Experience leading end-to-end implementations.
• Worked on full life cycle implementations across multiple versions of Dynamics CRM/365.

Responsibilities

• Lead Dynamics 365 Customer Engagement implementation as the main contact.
• Design, build, and configure applications to meet business needs.
• Provide consultancy on enterprise project implementation using Dynamics 365.

Skills

Dynamics 365 CE/CRM implementation

Functional consultancy

Business process re-engineering

Job description

Responsibilities

• Lead Dynamics 365 Customer Engagement (CE/CRM) implementation, acting as the primary point of contact.
• Design, build and configure applications to meet business process and application requirements.
• Provide functional consultancy in enterprise projects implementation using Microsoft Dynamics 365 CE/CRM platform.
• Actively involve in reviewing business processes, re-engineering the processes to improve efficiency, and performing many of the functional tasks required for a successful CRM implementation.

Requirements

• Minimum 15 years Dynamics CE/CRM implementation and consultancy experience.
• Experience in leading end to end implementation.
• Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365.