Team Leader, Uniform Room, One & Only One Za''abeel

Kerzner International Management; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality company in Dubai is seeking a Team Leader for the Uniform Room at One & Only One Za'abeel. The ideal candidate will have a Diploma in Hospitality and experience as a supervisor in laundry operations. Responsibilities include maintaining high standards for colleague uniforms, conducting training, and ensuring safety and hygiene within the department. Join a committed team dedicated to creating memorable guest experiences.

Qualifications

• Must be skilled to perform the job of Team Leader, Laundry & Uniform room.
• Must have minimum 2 years as a supervisor.
• Experience in a five-star Hotel is preferred.

Responsibilities

• Maintain high standards in handling uniforms and guest garments.
• Conduct training for Uniform Room and Laundry colleagues.
• Monitor quality of fabrics and ensure proper storage of uniforms.

Skills

Fluent in spoken & written English

Knowledge of Laundry Operations

Leadership skills

Education

Diploma in Hospitality

Job description

Team Leader, Uniform Room, One & Only One Za'abeel (18836)

At One & Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy, and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

About The Role

• Knowledge of One & Only Operating Standards and Procedures.
• Thorough knowledge of Laundry and Uniform room operations, equipment, chemicals, and fabric handling.
• Assist the Assistant Laundry Manager and Laundry Manager to maintain the Uniform room and uniform handling for all Hotel colleagues.
• Maintain the best possible standards and organization when handling colleagues’ uniforms and guest garments.
• Always provide colleagues with well‑maintained and spotless uniforms.
• Ensure colleagues are professional, willing, dedicated, and show initiative to learn, practice, and demonstrate One & Only Standards.
• Conduct quality training to all Uniform Room and Laundry colleagues on a regular basis, ensuring that all colleagues are aware of how to correctly use the equipment, processes, and standards.
• Promote a professional, highly motivated team and encourage teamwork.
• Work according to company and Hotel standards and ensure that spot checks are carried out on a regular basis to ensure that standards are consistent.
• Ensure that Uniforms and garments are sorted before sending to the Laundry.
• Track and organize all Uniforms for colleagues on‑boarding and off boarding.
• Liaise with uniform suppliers.
• Check deliveries of Uniforms.
• Monitor quality of fabrics and recommend changes to maximize the lifespan of uniforms.
• Assist the Laundry Manager and Assistant Laundry Manager to analyze monthly reports and propose budget.
• Conduct inventories on a regular basis for all Hotel linens, amenities, OS&E and prepare reports for submission to the Executive Housekeeper and Finance Department.
• Conduct regular inspections of all areas in the Hotel and follow up on grooming.
• Ensure high level of hygiene and safety within the Laundry and Uniform room.
• Ensure all Uniforms and supplies are safely stored and correctly used.
• Assist with maintaining Uniform room records accurately, and ensure they are always kept up to date.
• Monitor all projects that are set and ensure that timelines are adhered to.
• Assist in new colleague job skill training as and when requested by the superiors.
• Ensure that the tasks provided daily are executed to the expectation of O&O One Za'abeel standard.
• Organize and participate in department meeting, trainings, and events.
• Assist in other tasks in the department and Hotel when requested by Assistant Manager or Manager.
• Conduct daily motivational briefings.

About You

• Must hold a Diploma in Hospitality or be fluent in spoken & written English; any other foreign language is a plus factor.
• Must be skilled to perform the job of Team Leader, Laundry & Uniform room.
• Must have the basic Knowledge of Laundry Operation & Housekeeping and has worked as Housekeeping / Laundry Team Leader or a period of minimum 2 years in a five‑star Hotel.
• Must have minimum 2 years as a supervisor.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open‑hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.