Tea Sommelier (Asst Manager - Lobby Lounge)

AccorHotel; Ras Al Khaimah; On-site; AED 60,000 - 80,000; Full time

Job summary

A luxury hotel chain in Ras al-Khaimah is seeking a Tea Service & Guest Experience specialist to enhance guest experiences through expert tea guidance and personalized tastings. The role involves curating an exclusive tea menu, training staff, and managing tea inventory. A minimum of 3 years in a fine dining or luxury hotel setting, along with certification as a Tea Sommelier, is required. Candidates should have strong communication skills and a passion for tea culture.

Qualifications

• Minimum of 3 years of experience in a fine dining restaurant or luxury hotel.
• Strong sensory evaluation skills for nuanced flavors and aromas.
• Fluent in English; additional languages are a plus.

Responsibilities

• Provide expert guidance on tea selections and conduct personalized tastings.
• Curate an exclusive tea menu featuring premium selections.
• Train staff on tea knowledge and service etiquette.
• Manage tea inventory and supplier relationships.

Skills

Tea expertise

Communication skills

Team training

Inventory management

Education

Certification as a Tea Sommelier

Job description

Tea Service & Guest Experience

• Provide expert guidance to guests on tea selections, brewing methods, and food pairings.
• Conduct personalized tea tastings and ceremonies to enhance the guest experience.
• Ensure the highest standards of tea preparation, presentation, and service.
• Engage with guests, sharing the history, culture, and benefits of different teas.

Tea Menu Development & Curation

• Curate and maintain an exclusive tea menu featuring premium loose-leaf teas, herbal infusions, and seasonal specialties.
• Source high-quality teas from renowned producers and suppliers.
• Design innovative tea-based beverages, including signature blends, mocktails, and cocktails.
• Collaborate with chefs to create tea pairings for tasting menus and afternoon tea services.

Training & Team Development

• Train and educate hotel staff, including servers and bartenders, on tea knowledge, brewing techniques, and etiquette.
• Develop training materials and conduct workshops for continuous learning.
• Uphold and promote the hotel's commitment to excellence in tea service.

Operations & Inventory Management

• Manage tea inventory, ensuring freshness, proper storage, and cost control.
• Establish and maintain relationships with tea suppliers and vendors.
• Monitor and maintain brewing equipment, ensuring optimal performance and cleanliness.
• Maintain compliance with health, safety, and sanitation standards.
• Responsible for the Lobby Lounge operations.

Qualifications :

Qualifications & Skills:

• Certification as a Tea Sommelier or extensive experience in the tea industry.
• Minimum of 3 years of experience in a fine dining restaurant, luxury hotel, or tea-focused establishment.
• Profound knowledge of global tea varieties, preparation techniques, and cultural traditions.
• Strong sensory evaluation skills and ability to identify nuanced flavors and aromas.
• Excellent communication and storytelling skills with a passion for guest interaction.
• Ability to train and inspire a team to uphold exceptional service standards.
• Well-organized, detail-oriented, and capable of managing inventory and supplier relations.
• Fluent in English; additional languages are an advantage.

Remote Work :

No

Employment Type :

Full-time