Strategic Solution Architect & Trusted Tech Advisor

Red Hat FZ-LLC; Dubai; Hybrid; AED 100,000 - 140,000; Full time

Job summary

A global technology firm is seeking an experienced Account Solution Architect to lead technical engagements with customers across phases from value definition to recognition. The role demands a strong technical background, solution architecture expertise, and excellent communication skills to ensure effective engagement and satisfaction. Candidates should have experiences in consultative selling and customer success. This role may involve significant interaction with sales and various customer stakeholders to foster strong technical relationships.

Benefits

Flexible working environment

Opportunity for travel

Inclusive workplace culture

Qualifications

• Strong technical background with experience in solution architecture and sales process management.
• Excellent communication and executive presentation skills.
• Proven experience in customer success and account management.
• Strong project management skills to manage multiple customer accounts.

Responsibilities

• Build strong relationships with customer accounts to understand their goals.
• Provide technical guidance to the sales team during the sales process.
• Assist in proposal development and respond to RFPs.
• Design solutions to address customer challenges.
• Lead technical sales conversations to convey Red Hat's solutions.

Skills

Solution architecture

Consultative selling

Cross-functional collaboration

Technical problem-solving

Project management

Communication

Customer success

Analytical skills

Tools

Red Hat Enterprise Linux

Ansible

OpenShift

Cloud technologies

DevOps tools

Job description

A global technology firm is seeking an experienced Account Solution Architect to lead technical engagements with customers across phases from value definition to recognition. The role demands a strong technical background, solution architecture expertise, and excellent communication skills to ensure effective engagement and satisfaction. Candidates should have experiences in consultative selling and customer success. This role may involve significant interaction with sales and various customer stakeholders to foster strong technical relationships.