Strategic IT Problem & Knowledge Manager

Dubai Airports; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading airport management organization located in the United Arab Emirates is seeking a dedicated IT Systems Manager to manage and maintain IT infrastructure and application services. This role requires a Bachelor's degree in engineering or a related field, with 3-5 years of relevant experience. The successful candidate will identify trends in problem analysis, manage knowledge systems, and improve error control processes, all while contributing to a world-class airport experience.

Qualifications

• 3-5 years of relevant experience.
• Technical knowledge of DA infrastructure and applications including LAN, WAN, Data Centers, Servers.
• Strong knowledge of corporate applications and ERP solutions.

Responsibilities

• Identify trends and potential problem sources through incident analysis.
• Manage and update the BT Knowledge management system.
• Monitor effectiveness of error control and recommend improvements.

Skills

Problem analysis

Cost reduction strategies

Knowledge management

Error control improvement

Education

Bachelor's degree in engineering/Computer Science/Information Technology/Project Management/Related

Tools

Network management tools

Data center management tools

Application management tools

Job description

A leading airport management organization located in the United Arab Emirates is seeking a dedicated IT Systems Manager to manage and maintain IT infrastructure and application services. This role requires a Bachelor's degree in engineering or a related field, with 3-5 years of relevant experience. The successful candidate will identify trends in problem analysis, manage knowledge systems, and improve error control processes, all while contributing to a world-class airport experience.