Strategic Account Manager

Thomson Reuters; Dubai; Hybrid; AED 293,000 - 368,000; Full time

Job summary

A global content and software solutions firm seeks a Strategic Account Manager in Dubai to enhance revenue for legal solutions in MENA. Responsibilities include expanding market share, developing long-term client relationships, and maintaining a pipeline in Salesforce. Applicants should have strong sales experience in the legal tech field, preferably with a background in law or business. This position offers a hybrid work model and competitive benefits.

Benefits

Hybrid Work Model

Flexible vacation

Career Development opportunities

Comprehensive benefit plans

Social impact initiatives

Qualifications

• Experience working with corporates, governments, and law firms in MENA markets.
• Strong understanding of customers and their business models.
• Self-starter with a strong sales experience.

Responsibilities

• Grow and retain revenue in designated strategic accounts.
• Develop and execute territory and account strategy.
• Maintain accurate pipeline on Salesforce.

Skills

Sales experience in legal technology

Relationship-building skills

Problem-solving skills

Presentation skills

Fluency in English

Knowledge of MENA markets

Education

Degree in Law, Business, or Technology related field

Tools

Salesforce

Job description

Strategic Account Manager

Thomson Reuters is the global market leader in content AI and software solutions. We empower legal & Tax professionals within law firms, corporates, governments and academic institutions with intelligent data and software solutions that help in making confident decisions and reinventing the way they do their work. Thomson Reuters is looking for a Strategic Account Manager Legal for MENA region based in Dubai to cover the whole legal solutions portfolio.

Role Purpose

• Grow & retain revenue and expand market share of Thomson Reuters legal content, legal tech and legal AI solutions in designated strategic accounts/territory.
• Opening and winning new business to expand Thomson Reuters footprint in the region within designated accounts.
• The person will be an active hunter and farmer seeking opportunities and progressing the commercial conversation with clients.
• Develops and maintains high level relationships to ultimately drive revenue growth.
• Develops and executes territory & account strategy collaborating with different internal teams to deliver a comprehensive product offering to meet overall customer needs.
• Develops key stakeholder communities both internal and external.

About the role

• Act as an expert for legal tech/AI solutions and advise clients to improve work efficiency.
• Selling TR legal solutions to existing and new clients within the designated territory.
• Maintain deep knowledge of the designated accounts/territory and the clients workflow and challenges.
• Strategically develop, execute and maintain a growth‑centric business plan and own overall strategy for revenue growth.
• Develop strong high level contact network within the designated territory including C and E level executives and department heads.
• Establish strong long‑term customer relationships and identify new business opportunities and maintain relationships with key decision makers.
• Apply knowledge of business and its constituent workflows to conceive and position value‑added solutions to promote sales and revenue growth.
• Maintain accurate pipeline on Salesforce for forecast and reporting purposes.
• Maintain up‑to‑date product knowledge on all products and solutions. Serve as a business advisor to promote long‑term relationships with the client and drive overall customer satisfaction.

About You

• Experience working with corporates, governments and law firms in MENA markets.
• Self‑starter with a strong sales experience preferably within the legal/regulatory/SAS related field with a legal, technology or business educational background or related field.
• Fluency in English; Arabic is a plus.
• Strong understanding of customers and their business model and workflows.
• Strong relationship‑building skills and experience in establishing C‑level relationships.
• Proven commercial experience in a customer‑facing environment required.
• Problem‑solving skills and ability to understand, articulate structure and solve client needs.
• Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization.
• Strong collaboration skills & strong interpersonal skills.
• Self‑confident and comfortable working under limited supervision.
• A desire to compete and win business in a team setting. Wide contact network across MENA region would be an advantage.

Whats in it For You

• Hybrid Work Model: Weve adopted a flexible hybrid working environment (2‑3 days a week in the office depending on the role) for our office‑based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work‑Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family, giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work‑life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrow’s challenges and deliver real‑world solutions. Our Grow My Way programming and skills‑first approach ensures you have the tools and knowledge to grow, lead and thrive in an AI‑enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company‑wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs and resources for mental, physical and financial wellbeing.
• Culture: Globally recognized award‑winning reputation for inclusion and belonging, flexibility, work‑life balance and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Your Thinking), Act Fast / Learn Fast and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro‑bono consulting projects and ESG initiatives.
• Making a Real‑World Impact: We are one of the few companies globally that helps its customers pursue justice, truth and transparency. Together with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice, truth and transparency. Reuters, part of Thomson Reuters, is a world‑leading provider of trusted journalism and news.

As a global business we rely on the unique backgrounds, perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender (including pregnancy, gender identity and expression), national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug‑free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.