Steward

FIVE Hotels & Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel group in Dubai is seeking a motivated individual with exceptional communication and organizational skills for a hospitality role. Candidates should have a proven track record in delivering outstanding service. This position requires flexibility, teamwork, and an eagerness to ensure guest satisfaction. Join a diverse team and contribute to an award-winning experience. Knowledge of sanitation practices is essential, and fluency in English is a must. Competitive work conditions and a dynamic environment await you.

Qualifications

• Proven track record of 1-2 years in a similar role delivering award-winning service.
• Fluent in English, proficiency in multiple languages preferred.
• Comprehensive knowledge of sanitation and hygiene practices.

Responsibilities

• Ensure cleanliness and sanitation of all kitchen equipment and workspaces.
• Assist in coordinating special requests for guests.
• Maintain health and safety regulations in the environment.

Skills

Excellent communication skills

Leadership

Organisational skills

Multi-tasking

Teamwork-oriented mindset

Job description

An Exhilarating Opportunity

Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is redefining ‘FIVE-Star’ hospitality and setting the gold standard across the industry. Join the FIVE Tribe - and Get Ready to Make Waves.

The Candidate

A driven self‑starter with excellent communication, leadership and organisational skills. As an astute creative and critical thinker you can conceptualise and implement innovative solutions in a fast‑paced environment. Attention to detail, proactive execution with precision and a ‘can‑do’ attitude keep you highly motivated.

What We’re Looking For

• A proven track record of 1‑2 years in a similar role, delivering sensational experiences synonymous with FIVE’s award‑winning service quality.
• A good knowledge of Forbes standards is an advantage.
• Impeccable communication skills, both verbal and written, with fluency in English (proficiency in multiple languages is preferred).
• Sensational multi‑tasking skills to deliver a ‘FIVE‑Star’ experience for our guests in a fast‑paced environment.
• A welcoming and enthusiastic energy that sets the tone for a sensational guest experience.
• A steadfast desire to improve customer satisfaction, showcasing a commitment to industry‑leading standards.
• Remarkable organisational skills, coupled with a meticulous eye for detail, ensuring every aspect of the operation is perfectly curated.
• A teamwork‑oriented mindset, fostering collaboration and cooperation among FIVE Tribe members to achieve collective success.
• Comprehensive knowledge of first‑in‑class sanitation and hygiene practices.
• The ability to stand for extended periods, lift heavy objects, and carry out physically demanding tasks with FIVE‑styled finesse.
• Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the hotel.
• A hands‑on attitude, fuelled by a ‘can‑do’ spirit.

Key Responsibilities

• Arrive to work promptly, always adhering to FIVE’s grooming standards and maintaining a polished appearance.
• Ensure impeccable cleanliness and sanitation of all kitchen equipment, utensils, and workspaces to meet FIVE‑Star standards.
• Contribute to the ‘Vibe at FIVE’ by assisting in the coordination of special requests and delivering a highly personalised experience for our guests.
• Support the culinary and service teams with an award‑winning approach, ensuring a timely supply of clean dishes, glassware, silverware and other required items.
• Execute the handling of waste and garbage disposal, adhering to established guidelines to maintain FIVE’s exquisite standards.
• Expertly maintain a hygienic and orderly environment, always in compliance with health and safety regulations.
• Assist in the next‑level set‑up and breakdown of banquet events, ensuring smooth operations and remarkable presentation.
• Collaborate with ‘FIVERs’ to maintain an efficient workflow and uphold FIVE’s industry‑leading service standards.
• Promptly report any maintenance or repair needs to the team leader or supervisor for swift resolution.
• Meticulously adhere to established procedures for handling and storing equipment and supplies, embodying FIVE’s sensory commitment to excellence.
• Actively participate in regular training sessions, demonstrating continuous improvement of skills and knowledge.
• Provide remarkable support during inventory counts and stock rotation activities.
• Anticipate and cater to guests’ needs, delivering exquisite service that elevates guest satisfaction.
• Execute all tasks efficiently and thoroughly, in line with FIVE’s award‑winning expectations.

About the Team

The FIVE Tribe represents over 70 nationalities across its more than 1,500 ‘FIVERs’. We are committed to hiring a diverse and inclusive workforce as an equal‑opportunity employer. We do not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws.

Sustainable Indulgence at FIVE

FIVE is a leader in sustainable luxury living and hospitality. Our UAE‑based destinations were the first and only hotels in the UAE to obtain the International Renewable Energy Certificates (I‑REC) for achieving 100 % renewable electricity in 2022. The company’s science‑meets‑styled sustainable ethos has led to a completely LEED Platinum‑certified operational portfolio, with several properties achieving SPIRE and LEED recognitions worldwide.

An Equal Opportunity Employer

FIVE is an equal‑opportunity employer. We celebrate diversity and are proud of our multicultural workforce. Join us and be a part of a family bonded by common values and goals, celebrating people, culture and diversity.