Sr. Learning and Development Specialist

Enova by Veolia; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading service provider is seeking a Learning & Development Senior Specialist in Dubai. You will design, deliver, and improve leadership and management programs, assess training needs, and facilitate various learning sessions. The ideal candidate has over 8 years in L&D, a background in HR, and must be Arabic-speaking with strong communication skills. This role offers a dynamic work environment focusing on continuous improvement.

Qualifications

• 8+ years of experience in learning and development or talent management field.
• Strong understanding of adult learning principles.
• Certifications in Instructional Design and Training Delivery are a plus.

Responsibilities

• Lead design, delivery, and improvement of leadership programs.
• Conduct training needs assessments using surveys and data.
• Design and run leadership development initiatives.

Skills

Learning and Development Expertise

Instructional Design and Content Development

Training Delivery and Facilitation

Stakeholder Management and Collaboration

Excellent communication skills

Proficient in learning management systems (LMS)

Education

Bachelor's degree in Human Resources or a related field

Master's degree preferred

Tools

PowerBI

Job description

The Learning & Development Senior Specialist will lead the end-to-end design, delivery, and improvement of leadership programs, soft skills, and management capabilities development programs. You’ll handle the full cycle: identify gaps, scope solutions, create or curate content, facilitate live and virtual sessions, manage digital learning tools, and track impact. You’ll also coordinate compliance and other mandatory training & stakeholder collaboration. The role blends hands-on delivery along seeking continuous improvement.

Key Accountabilities

• Conduct training needs assessments using surveys, interviews, and performance data.
• Identify skill, behavior, and knowledge gaps and prioritize solutions.
• Partner with department heads and leaders to align learning with business goals.
• Design, develop, and update leadership, management, and professional development programs using blended delivery (eLearning, instructor-led, virtual, coaching, stretch assignments).
• Create or curate materials: presentations, facilitator guides, participant resources, manuals, job aids, e-learning modules, microlearning.
• Build structured development pathways for managers and high-potential talent.
• Integrate external content or provider offerings where relevant.
• Design and run leadership development initiatives that build behavioral discipline and strategic capability.
• Match executives and high-potential employees with appropriate programs, coaches, mentors, and stretch roles.
• Co-create and manage executive development offerings with internal teams and external providers.
• Facilitate workshops, virtual sessions, cohort programs, and group discussions.
• Encourage practical application and peer learning; provide light coaching where appropriate.
• Administer and update the LMS; organize curricula and learning paths.
• Upload and refresh content to keep catalogs current and relevant.
• Monitor usage, resolve user issues, and improve learner experience.
• Assign, schedule, and track compliance and other mandatory training courses.
• Maintain accurate completion records and follow up on gaps.
• Develop and deliver dashboards and reports on participation, completion, engagement, and impact.
• Collect and analyze feedback and assessment results.
• Make data-driven recommendations and iterate programs to improve effectiveness and adoption.
• Build strong relationships with internal stakeholders, external vendors, and learning partners.
• Collaborate cross-functionally to ensure alignment and resource support.
• Reflecting the company’ image in the best way that is aligned with Enova’s standards.
• Working in an efficient, effective, and productive manner
• Performing other duties related to the job as assigned by the immediate manager
• Perform other related duties or assignments as directed.
• Apply research-based learning principles and inform learner progress and success in learning environments
• Develop and maintain targeted learning assessments to measure key outcomes
• Align with cross-functional teams to effectively contribute to learning development
• Contributing to all engagement activities and assisting with the planning and communications of major events

Qualifications, Experiences, & Skills

• Bachelor's degree in Human Resources or a related field. Master's degree preferred.
• Proficient in the use of learning management systems (LMS) and other learning technologies.
• Strong understanding of adult learning principles, talent management frameworks, and performance management systems.
• Certifications in Instructional Design and Training Delivery are a plus.
• Proficient with Data visualization tools e.g., PowerBI
• Arabic speaking is a must
• 8+ years of experience in learning and development or talent management field
• Learning and Development Expertise
• Instructional Design and Content Development
• Training Delivery and Facilitation
• Learning Technology and Tools
• Evaluation and Continuous Improvement
• Stakeholder Management and Collaboration
• Compliance and Quality Assurance
• Knowledgeable of HR principles.
• Excellent communication, presentation, and facilitation skills.
• Proven project management and organizational abilities.
• Ability to work collaboratively with cross-functional teams and stakeholders.
• Strong interpersonal skills.
• Content development and design
• Instruction Design
• Product management
• Project Management Skills
• Cross Functional Skills
• Decision Making
• Capability to lead and influence a team

Oliver Wyman - Learning Delivery Specialist - Dubai or Riyadh