Specialist- Credit Control & Sanction

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading financial institution in Abu Dhabi is seeking a skilled candidate to manage credit limits and ensure compliance with bank policies and regulations. The ideal candidate will have a bachelor's degree and relevant banking experience, particularly in credit facilities management. This role requires excellent customer service skills and a commitment to adherence to the latest regulatory standards.

Qualifications

• Minimum 2 years banking experience in credit facilities management.
• Experience in managerial responsibilities is a plus.

Responsibilities

• Manage credit limits related to credit facilities and transactions.
• Ensure compliance with bank policies and regulations.
• Stay updated on UAE Central Bank regulations.
• Provide high-quality service and address client queries.

Skills

Credit facilities management

High-quality customer service

Regulatory compliance

Team performance monitoring

Education

Bachelor's degree or related discipline

Job description

Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders, and communities through differentiation, agility, and innovation. We are looking for top talent, and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark in a top company, in an exciting & dynamic industry.

Job Description

JOB PURPOSE:

The role is responsible for managing credit limits related to credit facilities and guiding team members in daily transactions concerning limit encoding & control. Additionally, the role ensures team compliance with approved terms, policies, processes, and procedures of FAB Head Office, representative offices, international branches, and regulators.

• Authorize, process, and encode credit limits, ensuring accurate details are entered into the bank’s systems, along with maintaining bank and country limits as per credit approvals, and ensuring accuracy in interest rates, commissions, fees, and charges.
• Authorize, process, and prepare daily transactions such as loan memos, processing tickets, PPC discounting/settlements, SVC, etc.
• Authorize and process memos for account provisioning, customer grade changes, suspension of interest, and relevant write-off entries.
• Authorize and process limits for approvals from Credit for initial credit approval, annual reviews, extensions, interim, and administrative memos.
• Authorize and process bulk uploads for limit extensions for corporate, PCG, investment banking clients, and FIs.
• Authorize and process downgrades and upgrades of counterparties in the system and Central Bank as per credit approval.
• Authorize and process monthly reports such as CBRB mismatch reports and discrepancies between credit applications and GLCMS.
• Authorize and process RB codes in GLCMS and T24, providing limit confirmation to stakeholders before account closure.
• Ensure 100% customer satisfaction by providing high-quality service, managing internal relationships, and addressing queries and exceptions proactively.
• Authorize and prepare liability/no liability certificates and letters.
• Respond promptly to service requests, queries, escalations, and deficiency reports.
• Stay updated on the latest regulations from the UAE Central Bank and other relevant authorities.
• Ensure compliance with SOPs, SLAs, product knowledge, procedures, and DOA policies.
• Support team leaders in work distribution and ensure smooth daily operations.
• Assist in monitoring work channels for task allocation and update stakeholders accordingly.
• Authorize and prepare instruction memos for loan disbursements, changes, settlements, and fee collections.
• Authorize and prepare memos for releasing excess margins and interest rate amendments.
• Process and encode bank and country limits as approved, and upload interest rate codes into systems.
• Prepare reports as requested by senior management and undertake special projects as assigned.
• Report operational incidents and losses timely, engage proactively with stakeholders, and identify process improvements.
• Provide training and monitor team performance, ensuring adequate backups and timely document archiving.
• Maximize manpower efficiency to meet business needs.

Key Accountabilities

• Follow departmental policies, SOPs, and instructions to ensure controlled and consistent work execution.
• Demonstrate adherence to the bank’s values and ethics to foster a value-driven culture.
• Identify opportunities for continuous improvement and productivity enhancement.
• Assist in preparing accurate and timely reports to meet department standards.

Qualifications

• Bachelor’s degree or related discipline.
• Relevant banking experience with at least 2 years in roles with increasing managerial responsibilities in credit facilities.