Specialist- Bancassurance OPS

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 70,000 - 100,000; Full time

Job summary

First Abu Dhabi Bank seeks a Specialist in a supervisory role focused on ensuring high-quality client onboarding in compliance with bank policies. Candidates should hold a Bachelor's degree and possess at least 5 years of relevant banking experience. Join a dynamic team in a leading financial institution to make a meaningful impact in a vital sector.

Qualifications

• Minimum 5 years of banking sector experience.
• At least 2 years in a supervisory role.

Responsibilities

• Ensure client onboarding complies with UAE Central Bank and bank policies.
• Lead a team to capture customer details accurately.
• Assist in preparing timely statements and reports.

Skills

Compliance

Operational efficiency

Leadership

Education

Bachelor's degree in Commerce, Banking, Finance, or Economics

Job description

Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders, and communities to grow through differentiation, agility, and innovation. We are looking for top talent, and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark at a top company, in an exciting & dynamic industry.

Job Description

JOB PURPOSE:

• The Specialist is a supervisory role.
• The role holder is responsible for ensuring that client onboarding to FAB books (Bancassurance) is of good quality and complies with UAE Central Bank and Bank policies and procedures. The role leads a team to ensure customer details are captured professionally, accurately, and meaningfully in the relevant system, including adherence to Service Standards (SLAs & KPIs), operational risk management, people management, and operational efficiency.

Key Accountabilities

• Follow all relevant departmental policies, processes, standard operating procedures, and instructions to ensure work is carried out in a controlled and consistent manner.
• Demonstrate compliance with the organization’s values and ethics at all times to support a value-driven culture within the bank.
• Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes, and practices, considering global standards, productivity improvement, and cost reduction.

Reporting

• Assist in preparing timely and accurate statements and reports to meet department requirements, policies, and quality standards.

Qualifications

• Bachelor’s degree preferably in Commerce, Banking, Finance, or Economics.
• At least 5 years of relevant banking sector experience, with a minimum of 2 years in similar supervisory roles within the unit function.