Spa Director: Growth, Guest Experience & Operations

AccorHotel; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading luxury hospitality company in Dubai is seeking a Spa Manager to oversee daily operations and drive growth. The ideal candidate will have over 5 years of management experience in a high-volume spa environment. Responsibilities include team development, financial management, and ensuring exceptional guest experiences. This is a full-time position with a focus on strategic planning and operational excellence.

Qualifications

• Minimum of 5 years experience in a management role within a high-volume spa environment.
• Background in the hospitality industry preferably within a luxury property.
• Strong business acumen with a proven ability to drive growth and operational success.

Responsibilities

• Oversee all day-to-day spa operations ensuring service excellence.
• Recruit, train, and develop a high-performing Spa team.
• Prepare and manage the spa's annual operating and capital budgets.
• Ensure guest satisfaction by maintaining exceptional service standards.
• Lead the implementation of the spa marketing strategy.

Skills

Spa management

Guest experience

Financial management

Team leadership

Strategic planning

Education

Bachelor's Degree in Business Administration

Job description

A leading luxury hospitality company in Dubai is seeking a Spa Manager to oversee daily operations and drive growth. The ideal candidate will have over 5 years of management experience in a high-volume spa environment. Responsibilities include team development, financial management, and ensuring exceptional guest experiences. This is a full-time position with a focus on strategic planning and operational excellence.