Solution Advisor Associate - SAP Academy for Customer Success - UAE National Opportunity (Hybrid)

SAP; Dubai; Hybrid; AED 120,000 - 200,000; Full time

Job summary

A global technology company seeks a Solution Advisor to develop customer-facing skills through a 10-month academy program. Responsibilities include leading discovery sessions and delivering software demonstrations while working with customers on digital transformation. Candidates should have 2-3 years of experience, strong problem-solving skills, and proficiency in English. The role offers a hybrid work setup, balancing office and client engagement to enhance learning and career growth.

Benefits

Hybrid work setup

Mentorship from senior Advisors

Opportunities for travel to California

Qualifications

• 2-3 years of professional experience in relevant technologies.
• Understanding of AI fundamentals and business problems.
• Strong business acumen and knowledge of business processes.

Responsibilities

• Complete a 10-month program for a customer-facing career.
• Lead discovery sessions and deliver compelling demos.
• Support demand generation and proposal responses.

Skills

Problem-solving skills

Customer-facing skills

Rapid learning agility

Proficiency in English

Tools

Industry-standard tools

Job description

Overview

We help the world run better. At SAP we keep it simple: you bring your best to us and we’ll bring out the best in you. We build solutions for over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging and meaningful. You’ll find a place to be yourself, prioritize wellbeing, and truly belong. What’s in it for you: constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Program Details

The SAP Academy for Customer Success is a global development program designed for early‑career talent. After successful completion you will lead customer discovery sessions, deliver high‑impact software demonstrations, support demand‑generation marketing events, and respond to RFPs.

Who you’ll become

A Solution Advisor works closely with customers and prospects to identify and solve business challenges and meet strategic objectives using SAP solutions. As part of the sales team, the Advisor is the functional and technical subject‑matter expert during the sales cycle, participating in discovery sessions, executive meetings, and presentations. The Advisor also collaborates with teammates to identify opportunities and drive value to our customers.

What you’ll do

As a Solution Advisor within the Academy you will be responsible to:

• Successfully complete a 10‑month program that builds a foundation for a customer‑facing career at SAP.
• Participate in experiential learning with colleagues worldwide to acquire broad industry, SAP‑solution, and emerging‑technology skills.
• Receive on‑the‑job training under mentorship of a senior Advisor while working with customers to guide them through digital transformation.

After the program you will lead discovery sessions, create and deliver compelling software demos, and support demand generation and proposal responses.

What you bring

• 2‑3 years of professional experience with a strong foundation in technical and business processes, customer‑facing skills, and relevant technologies.
• Problem‑solving skills combined with hands‑on experience with industry‑standard tools.
• A cooperative and productive approach to internal and external relationships.
• Rapid learning agility and adaptability in changing environments.
• Understanding of AI fundamentals, use cases, and ethics to identify business problems solvable with AI.
• A resilient mindset embracing challenges with optimism and a growth focus.
• Strong business acumen and knowledge of business processes and/or industries.
• Proficiency in English to engage with a global network.

About the Academy

The Academy offers a three‑year journey that drives accountability and enhances productivity, enabling graduates to make a quick impact in customer‑facing roles while fostering career longevity and leadership potential.

Benefits & Work Setup

Our hybrid work setup consists of three days a week in the office or on‑site with customers or partners. The program includes a practical, immersive portion that may involve four weeks spread across two trips in San Ramon, California, to be confirmed by Q1 2026. During intensive phases, travel or vacation will not be approved.

Employment & Inclusion

SAP is a proud equal‑opportunity workplace and an affirmative action employer. Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity, or disability. All applicants are encouraged to request accommodation for physical or mental disabilities at the application stage. Successful candidates may be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to the Guidelines for Ethical Usage of AI in the Recruiting Process.

Requisition Details

Requisition ID: 435227 • Work Area: Presales • Expected Travel: 0–10% • Career Status: Professional • Employment Type: Regular Full Time • Additional Locations: #LI‑Hybrid

Required Experience

IC