We are looking for a highly organized Social Media Content & Task Admin to support our marketing and operations. This role you will help manage social media content schedules, handle basic data entry, and keep day-to-day tasks organized and on track.
This position is ideal for someone detail‑oriented who enjoys working with content spreadsheets and checklists and who can follow clear processes to keep everything running smoothly.
Key Responsibilities
1. Social Media Content Support
- Assist with uploading, scheduling, and publishing posts across platforms (e.g., Facebook, Instagram, LinkedIn, X/Twitter, TikTok, etc.) using social media management tools.
- Update content calendars with post dates, times, captions, links, and assets.
- Ensure all posts follow brand guidelines, correct spelling/grammar, and approved messaging.
- Organize and maintain a library of content assets (images, videos, captions, templates, hashtags, etc.) in shared folders or tools.
- Tag and categorize posts (e.g., campaign type, topic, audience) for easy reporting and tracking.
- Support basic engagement tasks such as liking, saving, or flagging key comments and messages for follow‑up by the appropriate team member.
2. Task & Admin Coordination
- Maintain and update task lists, project boards, or workspaces in tools such as Trello, Asana, ClickUp, Notion, or similar.
- Assign tasks to team members based on instructions and update task statuses (e.g., To Do, In Progress, Completed).
- Monitor deadlines and send friendly reminders to ensure tasks are completed on time.
- Help prepare simple reports or summaries of weekly activities, completed tasks, and upcoming deadlines.
- Organize digital files and folders so documents, briefs, and content assets are easy to find.
- Assist with internal communication by sharing updates, links, and status reports in email or team chat tools (e.g., Slack, Teams).
3. Data Entry & Reporting
- Enter, update, and maintain accurate data in spreadsheets, databases, and dashboards (e.g., Google Sheets, Excel, CRM, or analytics tools).
- Record key social media metrics (followers, reach, impressions, clicks, engagement, etc.) in trackers.
- Check data for accuracy, spotting obvious errors or missing fields and correcting them.
- Assist in preparing basic performance reports or overviews (e.g., weekly/monthly social media summary).
- Input and maintain contact lists, campaign lists, and other marketing/operations records.
4. General Administrative Support
- Follow clear processes and checklists for recurring tasks (daily, weekly, monthly).
- Support the team with ad‑hoc admin tasks such as copying text, formatting documents, organizing links, and updating simple templates.
- Maintain confidentiality of company information and customer/partner data.
- Suggest improvements to workflows or spreadsheets when you see ways to make them clearer or faster.
Requirements
Essential Qualifications
- Previous experience in an administrative/data entry/virtual assistant/social media assistant or similar support role is preferred (internship or freelance experience counts).
- Comfortable using computers and online tools (email, cloud storage, spreadsheets, basic project‑management tools).
- Basic understanding of social media platforms (how to post, schedule, and interact with content).
- Strong attention to detail and accuracy, especially for data entry and content scheduling.
- Good written communication skills in English / main language of the role.
- Ability to follow instructions, standard operating procedures (SOPs), and checklists consistently.
- Reliable internet connection and ability to work independently with minimal supervision.
Nice-to-Have Skills
- Experience using social media management tools.
- Familiarity with simple graphic tools (e.g., Canva) to edit or resize images and templates.
- Basic knowledge of spreadsheets.Experience with task/project management tools.
- Basic computer skills: Ability to use email platforms, web browsers, and file‑management systems.
- Proficiency with Microsoft Office or Google Workspace (especially Excel/Sheets and Docs).
- Strong typing skills with high accuracy and attention to detail.
Preferred Qualifications
- Prior experience in data entry, administrative work, or online research.
- Familiarity with CRM systems, data‑entry tools, or productivity applications.
- Ability to manage multiple tasks and meet deadlines.
Benefits
- Detail‑Oriented: Carefully checks posts, dates, links, and data before finalizing.
- Organized: Able to manage multiple tasks, platforms, and deadlines simultaneously.
- Process‑Driven: Follows systems and routines to complete work efficiently and consistently.
- Proactive: Flags issues, missing information or delays early and suggests solutions.
- Team Player: Communicates clearly and cooperates well with marketing operations and management.
- Time Management: Can prioritize tasks and manage workload without constant follow‑up.
- Flexible schedule with some overlap required with the core team’s working hours.
- Reports to: Social Media Manager, Marketing Manager, or Operations Manager (depending on company structure).
- Position type: Full‑Time / Part‑Time / Contract (adjust as needed).