Site Lead

Valiant Integrated Services; Deira; On-site; AED 200,000 - 300,000; Full time

Job summary

A service provider in military support seeks a skilled Site Lead in Dubai to provide operational and management support for linguist services. The ideal candidate must hold an active TS/SCI clearance, possess a Bachelor's Degree or relevant military experience, and have significant management skills. Responsibilities include overseeing linguists, ensuring customer service quality, and managing daily operations. This role requires U.S. citizenship and physical capability for job demands.

Qualifications

• Active TS/SCI clearance required.
• Must be a U.S. citizen with a current U.S. passport.
• Experience managing linguist personnel.

Responsibilities

• Provide operational and administrative oversight to linguists.
• Manage customer relationships and ensure service quality.
• Conduct daily meetings and manage linguist issues.

Skills

Management experience

Microsoft Office proficiency

Military customs knowledge

Education

Bachelor's Degree in management or related field

Military experience achieving grade E8 or higher

Job description

Overview

Valiant seeks a skilled Site Lead to provide operational, administrative, and management support for DLITE operations in the Middle East. The Site Lead serves as the primary point of contact for resolving linguist issues, ensuring accountability, and overseeing accurate input of payroll data by a linguist. The Site Lead will identify issues to the Task Order Program Manager (TOPM) that impact staff, linguists, and customers at the site.

Responsibilities

• Provide operational, administrative, and management oversight to all Valiant and subcontractor linguists in the assigned area of operation.
• Manage day-to-day actions to ensure Valiant is providing quality service and support to the customer in the assigned area of operations.
• Communicate any new changes, requirements, concerns, and issues to the Task Order Program Manager.
• Ensure that all customer requests are forwarded to the Task Order Program Manager and the customer is kept aware of the request status.
• Conduct daily meetings with the customer to ensure expectations are appropriately managed and that all requirements defined by the SOW are met.
• Coordinate with the customer to support linguist schedules and travel.
• Ensure the linguist's health, morale, and welfare requirements are met.
• Ensure linguists adhere to established customer regulations and standards of conduct.
• Ensure that linguists adhere to work schedules and all administrative procedures and requirements.
• Handle administrative matters concerning the linguists.
• Other duties as assigned.

Qualifications

• An active TS/SCI clearance.
• Bachelor's Degree in management or related field OR Military experience achieving a grade of E8 or higher.
• Three years of management experience (military or civilian).
• Familiar with military customs, courtesies, and procedures.
• Computer literate with strong working knowledge of Microsoft Office applications.
• Willingness to work long hours for extended periods.
• Ability to work and travel in austere environments.
• U.S. citizen with current U.S. passport.
• Must be able to work in a sitting position for eight or more hours per day.
• Must be able to lift up to 10 pounds regularly and up to 50 pounds as needed.
• Must be able to travel to job locations by automobile and commercial airline.
• Must be able to wear appropriate chemical and ballistic protective gear as required in a war hazard zone.
• Experience managing linguist personnel.

Valiant Integrated Services is an employer who hires in accordance with applicable state and federal law. All qualified applicants will receive consideration for employment in compliance with those laws.