Job Description
The Showroom sales executive is responsible for driving product specification in key projects, building relationships with architects, designers, consultants, and developers, and ensuring successful placement of Sanitaryware & porcelain materials within commercial and residential developments.
Requirements
- Strategic Specification & Sales Development: Develop and implement targeted specification strategies to promote the company's portfolio collections. Drive revenue and market share by identifying and securing opportunities with architects, interior designers, developers, and contractors.
- Project & Client Relationship Management: Build and maintain strong consultative relationships with key stakeholders involved in the specification chain. Ensure the company is positioned early in the design process to influence product selection.
- Product Expertise & Market Positioning: Maintain a deep understanding of the technical and aesthetic features of portfolio products, including sustainability certifications, installation systems, and design trends. Communicate unique selling points effectively to clients and professionals.
- Contract Negotiation & Closing: Support the negotiation of pricing terms and delivery schedules in collaboration with the sales team. Convert specifications into confirmed orders while maximizing profitability and ensuring client satisfaction.
- Project Coordination & Execution: Collaborate with project managers, contractors, and installers to ensure timely and successful delivery of specified porcelain products. Address technical or logistical challenges to support smooth project execution.
- Customer Service & Support: Provide ongoing support during the project lifecycle, including responding to client inquiries, ensuring timely follow-ups, and managing after-sales service. Proactively manage client expectations and feedback.
- Interdepartmental Coordination: Liaise with internal teams (sales, logistics, finance, technical) to ensure seamless service delivery. Act as a point of contact in the absence of upper management when required.
- Payment & Account Management: Monitor account receivables and coordinate follow-ups for timely payments. Maintain accurate records of contracts, client interactions, and project pipelines.