Service Refrigeration Supervisor

ADEAREST; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A reputable service company seeks a Service Supervisor to oversee daily service operations and installation tasks. The ideal candidate will have a Bachelor's Degree in Engineering and substantial experience in refrigeration, with at least 8 years in the field. Responsibilities include delegating tasks, assessing costs, and ensuring quality service delivery. Strong communication, interpersonal, and organizational skills are essential, along with proficiency in AutoCAD and MS Office. This role offers the chance to lead a dedicated team in a dynamic environment.

Qualifications

• Minimum of 2 years related experience in supervision.
• Minimum of 8 years of experience in refrigeration.

Responsibilities

• Organize daily service calls and installations.
• Assess and estimate costs for service work jobs.
• Review work sheets for accuracy before sending to customers.
• Track and follow up on sales leads.
• Organize tasks for technicians and engineers.

Skills

Interpersonal skills

Communication skills

AutoCAD proficiency

MS Office proficiency

Organizational skills

Knowledge of refrigerant codes

Technical knowledge of refrigeration systems

Education

Associate/Bachelor's Degree in Engineering

Job description

Responsibilities and duties

• Work directly with the dispatcher in organizing the daily service calls and installations and ensuring a solid working team.
• Need to have an understanding the how the service & maintenance process works
• Assess and estimate costs for Service work jobs.
• Review work sheets for service work performed before being sent to customers to ensure accuracy and quality work.
• The Service Supervisor will keep all the contracts for the customers up to date and also track and follow up on sales leads
• Perform other related tasks as assigned by the immediate Supervisor/Manager.
• Organize & assign daily tasks to team of Technicians & Engineers.
• Offer technical assistance to clients and subordinates.
• Prepare & submit technical reports for clients and internal departments

Accountabilities

To delegate jobs and make sure that works get done, with and through others. Ensure safety compliance of workers.

Qualifications

Associate/Bachelors Degree in Engineering or any related course

Years of Experience

• Minimum of 2 years related experience in supervision
• Minimum 8 years of experience in refrigeration

Person Requirements

• Able to work under pressure and meet tight deadline.
• Excellent interpersonal and communication skills.
• Knowledge of AutoCAD, MS Office.
• Good administrative skills and attention to details.
• Good computer literacy.
• Must have strong follow up skills for technical assistance and be very organized.
• This person must have full knowledge of refrigerant codes and replacements
• Sound Technical knowledge of refrigeration plants & systems
• Ability to share knowledge & train subordinates

Communication and Interaction

Internal: Workers/ Senior Supervisor/ Manager

External: Clients