Service Engineer: Diagnostics, Repair & Customer Support

Muller & Phipps Middle East; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading service provider in the UAE seeks a service engineer to perform diagnostics, repairs, and maintenance on computer systems and devices. Responsibilities include providing technical support, conducting preventive maintenance, and maintaining service records. The ideal candidate will have at least 3 years of relevant experience, strong knowledge of Microsoft Office Suite, and excellent communication skills. This position is essential for ensuring efficient service delivery and customer satisfaction.

Qualifications

• Minimum 3 years of experience in the service engineer field.

Responsibilities

• Diagnose, repair, and maintain hardware and software components.
• Provide technical support to customers.
• Perform preventive maintenance services.
• Maintain records of tools and ensure their accuracy.
• Prepare job orders and service reports.
• Provide quotations for out of warranty repairs.
• Update systems on repair activities.

Skills

Knowledge of Microsoft Office Suite

Good communication skills

Self-starter

Time management

Job description

A leading service provider in the UAE seeks a service engineer to perform diagnostics, repairs, and maintenance on computer systems and devices. Responsibilities include providing technical support, conducting preventive maintenance, and maintaining service records. The ideal candidate will have at least 3 years of relevant experience, strong knowledge of Microsoft Office Suite, and excellent communication skills. This position is essential for ensuring efficient service delivery and customer satisfaction.