Server

AccorHotel; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel group in Abu Dhabi is seeking a friendly F&B attendant to provide exceptional customer service. Responsibilities include greeting guests, taking food and beverage orders, and ensuring timely service. The ideal candidate will have experience in a similar role, excellent communication skills, and a genuine desire to help guests. This is a full-time position with no remote work option.

Qualifications

• Previous experience as an F&B attendant or in a similar customer service role is preferred.
• Strong ability to multitask in a fast-paced environment.
• Desire to provide exceptional customer service.

Responsibilities

• Greet and welcome guests at the restaurant.
• Take accurate food and beverage orders.
• Serve food and beverages promptly.

Skills

Excellent communication skills

Multitasking ability

Attention to detail

Friendly personality

Job description

• Greet and welcome guests with a friendly and positive attitude as they arrive at the restaurant.
• Present menus to guests answer questions about menu items and make recommendations based on their preferences.
• Take accurate food and beverage orders from guests and enter them into the POS system.
• Serve food and beverages promptly and accurately ensuring proper plating and presentation.
• Anticipate guests needs and promptly respond to requests for additional items or condiments.
• Provide exceptional customer service by engaging with guests attending to their inquiries and resolving any concerns or complaints.
• Monitor tables to ensure that guests have everything they need including refilling drinks and clearing plates.
• Coordinate with the kitchen and other staff members to ensure smooth and timely service.
• Handle cash and credit card transactions accurately following proper cash handling procedures.
• Assist in setting up and cleaning dining areas including arranging tables setting up utensils and maintaining cleanliness throughout the shift.

Qualifications

• Previous experience as an F&B attendant or in a similar customer service role is preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong attention to detail in order taking, food and beverage service, and table set up.
• Friendly and outgoing personality with a genuine desire to provide exceptional service.

Additional Information

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Remote Work

No

Employment Type

Fulltime