Senior Rider Experience & Partnerships Lead

Delivery Hero; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading logistics company in Dubai is looking for a Partnership Manager to build a strong rider community and develop a Reward and Benefits Program. This role involves collaboration with various teams to enhance the rider experience and requires strong analytical and negotiation skills. The ideal candidate will have 4 years of experience in logistics or transportation, proficiency in Google Sheets, and strong communication skills in English and Arabic. This is a full-time, on-site position.

Qualifications

• 4 years of relevant professional experience in logistics or transportation.
• Ability to communicate product value effectively to partners.
• Experience in project management and partnership development.
• Strong negotiation skills to secure valuable partnerships.
• Comfortable with constant change in a dynamic work environment.

Responsibilities

• Contribute to building a strong rider community through innovative initiatives.
• Develop the Reward and Benefits Program.
• Obtain and organize rider feedback for continuous improvement.
• Monitor rider experience metrics and implement quality assurance processes.
• Collaborate with cross-functional teams and serve as a key liaison.

Skills

Partnership development

Strong analytical skills

Negotiation skills

Proficiency in Google Sheets

Organizational skills

Strong communication skills in English and Arabic

Job description

A leading logistics company in Dubai is looking for a Partnership Manager to build a strong rider community and develop a Reward and Benefits Program. This role involves collaboration with various teams to enhance the rider experience and requires strong analytical and negotiation skills. The ideal candidate will have 4 years of experience in logistics or transportation, proficiency in Google Sheets, and strong communication skills in English and Arabic. This is a full-time, on-site position.