Senior Project Manager - Global CX Delivery Leader

Sabio Group; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading digital transformation provider in the United Arab Emirates is seeking a Senior Project Manager to oversee international project planning, manage stakeholder communications, and drive effective project delivery. The ideal candidate will possess proven project management experience, especially in the customer service industry, with proficiency in Agile methodologies and tools like Jira. This role offers an opportunity to influence change in a dynamic environment.

Qualifications

• Proven project management experience within a consultancy, systems integrator, or customer service transformation environment.
• Experience of virtual project team management and collaboration tools.
• Ability to act under own initiative to ensure projects stay on track.

Responsibilities

• Manage project planning on an international level and ensure quality.
• Responsible for Stakeholder Management and communication for escalations.
• Production of appropriate project documentation.

Skills

Experience working within the customer services industry

Project management experience in a consultancy

Experience with Agile project management methodologies

Excellent verbal communication skills

Ability to manage independent projects

Tools

Jira

Collaboration tools

Job description

A leading digital transformation provider in the United Arab Emirates is seeking a Senior Project Manager to oversee international project planning, manage stakeholder communications, and drive effective project delivery. The ideal candidate will possess proven project management experience, especially in the customer service industry, with proficiency in Agile methodologies and tools like Jira. This role offers an opportunity to influence change in a dynamic environment.