Senior Manager

Virtusa; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

A growing IT services company in Dubai is seeking a Senior Manager to lead Digital Transformation programs. The ideal candidate will have 12–15 years of experience, specifically with large implementations in Core Banking or Corporate Banking. Responsibilities include managing turnkey programs, ensuring timely delivery, and interacting with business users to gather requirements. This role offers an opportunity to mentor team members and work in a fast-paced environment with key stakeholders.

Qualifications

• 12–15 years of experience in relevant fields.
• Experience with large implementations in Core Banking or Corporate/Wholesale Banking.

Responsibilities

• Establish and manage a turnkey program within Wholesale Banking Group.
• Deliver activities within time, budget, and quality constraints.
• Interact with business users to gather requirements.

Job description

Job Overview

Senior Manager (CREQ97377) – Join Virtusa in the Middle East and contribute to leading Digital Transformation programs. Virtusa is a fast‑growing IT services company with clients in the UAE, KSA, and Qatar across banking, financial services, travel, telecom, and enterprise sectors.

Responsibilities

• Establish and manage a large turnkey program within the Wholesale Banking Group.
• Deliver all activities within agreed time, budget, and quality constraints.
• Acquire resources and coordinate team members and third‑party contractors to implement a customized product solution.
• Interact with business users to gather requirements and oversee the implementation of selected package solutions or system‑based solutions.
• Perform all project management responsibilities, prepare and maintain project plans, monitor progress, and act as liaison between IT and user departments.
• Direct delivery of the program through active sponsorship, leadership, and involvement in initiatives.
• Implement effective review, reporting, and presentation structures for all projects/programs.
• Conduct program evaluations and work closely with key stakeholders responsible for delivery of constituent work streams.
• Establish and maintain effective working relationships with senior business units.
• Ensure portfolio resources enable operational and strategic capabilities.
• Manage interdependencies, resourcing, and any proposed changes that may affect project priorities.
• Identify resourcing needs aligned with the portfolio plan.
• Establish project scope, estimate, resources, roles, and responsibilities; mobilize the project.
• Monitor and control execution through Analyze, Design, Build, Test, and Release cycles.
• Provide leadership and decision‑making support by establishing governance.
• Manage senior stakeholders to resolve conflicts or disagreements about project priorities.
• Perform project reporting, including overall performance and completion documentation.
• Lead the design, development, and implementation of work plans for complex projects spanning multiple business units.
• Provide performance feedback and mentor team members on best practices.
• Participate in hiring, supervising, training, and promotion of candidates as needed.
• Lead a large project for a business unit within time, budget, and specification constraints.
• Coordinate all aspects of a large, complex project involving multiple IT disciplines and other ongoing efforts.
• Manage scope change processes and resolve issues with stakeholders.
• Communicate status to senior leadership and incorporate customer feedback.
• Develop and implement communication plans requiring cultural change within the organization.
• Identify and mitigate risks, and appropriately escape issues to senior management.
• Define quality standards and ensure compliance; prepare project completion documentation and lessons learned.
• Maintain strict confidentiality of sensitive bank information and project data.

Qualifications

• 12–15 years of experience.
• Experience handling at least one large implementation in Core Banking or Corporate/Wholesale Banking.