Senior Insurance Officer

Aramex; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A logistics and transportation service provider in Dubai is seeking a Senior Insurance Officer to provide operational and analytical support in insurance claims and policy management. The role involves assisting in document validation, coordinating with internal teams, and contributing to reporting and data integrity. Candidates should have 2–4 years of relevant experience, strong analytical skills, and proficiency in Excel. This position offers an opportunity for professional growth within the insurance domain.

Qualifications

• 2–4 years of experience in insurance, finance, or data analysis.
• Strong attention to detail and organizational skills.
• Good communication and interpersonal skills.

Responsibilities

• Assist in collecting and validating documentation for insurance claims.
• Help gather and organize data for local policy renewals.
• Log and track contracts and tenders received for insurance review.
• Identify data inconsistencies and support resolution with relevant teams.

Skills

Analytical Skills

Communication Skills

Cross-Functional Collaboration

Industry Knowledge

Tools

Excel

Data visualization tools

Job description

Purpose of the Job

The Senior Insurance Officer provides operational, analytical, and administrative support to both the Manager – Insurance Claims and the Manager – Group Insurance. The role ensures smooth coordination of claims and policy management activities, supports reporting and data integrity, and contributes to the overall efficiency of the insurance function.

Job Description

Claims Support

• Assist in collecting and validating documentation for insurance claims.
• Maintain claims tracking systems and ensure timely updates.
• Support the preparation of claims presentations and submissions to underwriters.
• Coordinate with stations and internal departments for claims notification and follow-up.
• Contribute to monthly and quarterly claims reporting and dashboards.

Policy Management Support

• Help gather and organize data for local policy renewals, including sum insured and limits.
• Maintain the Global Insurance Policy Register and ensure data accuracy.
• Assist in preparing renewal summaries and policy status reports.
• Track mandatory insurance requirements and support policy optimization efforts.
• Distribution of Insurance Certificates to relevant Stations and Stakeholders.

Contract Review Assistance

• Log and track contracts and tenders received for insurance review.
• Support documentation and follow-up with brokers on coverage clarifications.

Reporting & Analysis

• Compile and format data for dashboards, reconciliations, and management reports such as Monthly Declarations to Finance
• Maintenance of the Enhanced Liability Contract Database
• Identify data inconsistencies and support resolution with relevant teams.

Training & Awareness

• Assist in organizing training sessions and awareness campaigns.
• Help prepare materials and communications for internal stakeholders.

Administrative & Coordination Tasks

• Coordinate Premium Payment processes such as raising Purchase Requests (PR’s) and ensuring the insurance premium payments are processed correctly via the Procurement System (Ariba)
• Schedule meetings, maintain documentation, and support internal audits.
• Liaise with brokers, underwriters, and internal teams as needed.

Job Requirements - Experience and Education

• 2–4 years of experience in insurance, finance, or data analysis.
• Strong attention to detail and organizational skills.
• Proficiency in Excel and data visualization/reporting tools.
• Good communication and interpersonal skills.
• Ability to manage multiple tasks and support cross-functional teams.
• Eagerness to learn and grow within the insurance domain.

Leadership Behaviors

• Simplification
• Collaborate & break silos
• Execution & Accountability
• Growth mindset
• Inclusion
• External focus

Skills

• Analytical Skills
• Communication Skills
• Cross-Functional Collaboration
• Industry Knowledge