Senior EV Diagnostics & Support Engineer

Robinson & Co (Singapore) Pte Ltd; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading automotive service company in the UAE is seeking a Technical Support Engineer to provide diagnostic support for electric vehicles. The ideal candidate will have 6 years of automotive repair experience, including 3 years as a master technician or in a technical support role. Responsibilities include preparing reports, conducting field visits, and ensuring the highest customer service standards. A diploma in engineering and knowledge of electronics are required. A valid UAE driving license is essential.

Qualifications

• 6 years of experience in automotive repair, with at least 3 years as a master technician or technical support engineer.
• Valid UAE driving license without travel restrictions within GCC.

Responsibilities

• Provide diagnostic support for EV vehicles on technical and electrical issues.
• Prepare quality case reports and submit to the technical manager.
• Escalate issues to the technical manager regularly.
• Assist in field visits to resolve technical issues.

Skills

Knowledge of electronics

Onboard diagnostics

New energy vehicles

Communication skills

Leadership

Teamwork

Adaptability

Education

Diploma or equivalent in mechanical or electrical engineering

IMI EV Level 3 or 4

Job description

A leading automotive service company in the UAE is seeking a Technical Support Engineer to provide diagnostic support for electric vehicles. The ideal candidate will have 6 years of automotive repair experience, including 3 years as a master technician or in a technical support role. Responsibilities include preparing reports, conducting field visits, and ensuring the highest customer service standards. A diploma in engineering and knowledge of electronics are required. A valid UAE driving license is essential.