Security Officer CCTV Operator

AccorHotel; Dubai; On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel in Dubai is seeking a Security Officer to ensure guest safety and provide excellent service. The role includes monitoring safety equipment, maintaining secure environments, and assisting guests with inquiries. Ideal candidates should have previous experience, First Aid certification, and excellent communication skills.

Qualifications

• Previous security experience in a luxury hotel preferred.
• Current First Aid and CPR certification required; Advanced First Aid is an asset.
• Ability to work rotating shifts including evenings and weekends.

Responsibilities

• Provide proactive guest service while collaborating with colleagues.
• Monitor CCTV cameras and ensure compliance with safety procedures.
• Respond to fire prevention system activations and address guest concerns.

Skills

Communication

Conflict Resolution

Reliability

Education

First Aid and CPR Certification

Fire Safety Training

Job description

• Provide consistent professional and proactive guest service while collaborating with colleagues.
• Regularly patrol all areas and buildings to ensure safety and security.
• Address and manage the presence of trespassers or unauthorized individuals on the property.
• Carry out security and baggage checks as necessary.
• Monitor CCTV cameras and take appropriate actions to ensure the safety of guests and colleagues.
• Observe and report any vehicle violations on the property including parking issues speeding and dangerous driving.
• Respond promptly to activated fire prevention systems investigate causes and report findings.
• Address guest and staff concerns offering first aid and casualty care in a timely compassionate and helpful manner.
• Build and maintain strong effective working relationships with all departments.
• Record daily shift activities and provide relevant information to hotel departments for followup.
• Ensure compliance with all corporate hotel and departmental policies and procedures.
• Participate in hotel committees as needed.
• Perform any other duties tasks or assignments as required within the department.

Qualifications :

• Previous security or safety experience in a similar role within a luxury hotel environment is preferred.
• Current First Aid and CPR certification is required; Advanced First Aid certification is preferred.
• Completion of fire safety or firefighter training is an asset.
• Strong written and verbal communication skills along with excellent interpersonal and conflict resolution abilities are required.
• Proven ability to collaborate effectively within a diverse multicultural team environment.
• Demonstrated capacity to focus on guest needs while maintaining a calm and courteous demeanor at all times.
• Strong work ethic responsibility reliability and the ability to work rotating shifts (both day and night) split shifts extended hours including evenings weekends and public holidays are essential.

Remote Work :

No

Employment Type :

Fulltime