SAP MDG Support (Finance + Retail)

Capgemini; Dubai; On-site; AED 150,000 - 180,000; Full time

Job summary

A leading global consulting firm in Dubai is looking for a professional to support SAP MDG modules in Finance and Retail. The role focuses on managing master data quality, governance workflows, and issue resolution. Candidates should have 6–9 years of SAP experience, excellent communication skills, and familiarity with tools like SAP S/4HANA and Signavio. This position offers a dynamic work environment and opportunities for professional development.

Qualifications

• 6–9 years of SAP experience with 3+ years in SAP MDG.
• Strong understanding of vendor, customer, and material master data.
• Hands-on experience in workflow design and data validation.

Responsibilities

• Deliver L2/L3 support for SAP MDG modules in Finance and Retail.
• Manage master data quality and governance workflows.
• Collaborate with teams for data integrity and compliance.

Skills

SAP experience

Communication skills

Stakeholder management

Data modeling

Workflow design

Tools

SAP S/4HANA

SAP CAR

SAP Analytics Cloud

EnableNow

Signavio

Job description

Providing advanced support for SAP MDG modules in Finance and Retail domains, this role focuses on managing master data quality, governance, and issue resolution with collaboration across teams to ensure data integrity and compliance.

SAP MDG Support & Data Management: Deliver L2/L3 support for SAP MDG modules covering Finance and Retail master data objects such as vendor, customer, and material. Manage master data quality, governance workflows, and issue resolution across domains while supporting data modeling, replication, and validation processes.

Collaboration & Technical Expertise

• Work closely with ATG’s SAP CoE and AMS teams to maintain data integrity and compliance; handle WRICEF objects including interfaces, enhancements, and workflows.
• Participate in problem management, root cause analysis documentation, and SLA compliance; contribute to service enhancements and maintain documentation with tools like EnableNow and Signavio.

Skills & Qualifications

• Require 6–9 years of SAP experience with at least 3+ years in SAP MDG.
• Strong understanding of Finance and Retail master data objects such as vendor, customer, and material.
• Familiarity with SAP S/4HANA, SAP CAR, SAP Analytics Cloud, SAP BTP, Integration Suite, and CALM tools.
• Hands-on experience in workflow design, data replication, and validation.
• Experience with WRICEF objects related to MDG (interfaces, enhancements, workflows).
• Excellent communication and stakeholder management skills.
• ITIL v4 or equivalent service management certification preferred.
• Deliver L2/L3 support for SAP MDG modules covering Finance and Retail master data objects.
• Manage master data quality, governance workflows, and issue resolution across domains.
• Collaborate with ATG’s SAP CoE and AMS team to ensure data integrity and compliance.
• Support data modeling, replication, and validation processes in SAP MDG.
• Handle WRICEF objects related to MDG.
• Participate in problem management, RCA documentation, and SLA compliance.
• Contribute to service enhancement requests, including minor changes and optimizations.
• Ensure alignment with ATG’s governance and reporting frameworks.
• Maintain documentation and training materials using tools like EnableNow and Signavio.