Salesforce Solutions Analyst & Platform Optimizer

Experts Group International; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading consulting firm is seeking a Salesforce Business Analyst in Ras Al Khaimah to manage and enhance the Salesforce platform. Responsibilities include stakeholder engagement to gather requirements, translating these into technical documentation, and overseeing platform administration. The ideal candidate will have at least 3 years of Salesforce experience and 5 years as a Business Analyst, with strong communication and analytical skills essential for this role.

Qualifications

• 3+ years’ experience in Salesforce setup, configuration, and administration.
• 5+ years’ experience in a Business Analyst role.
• 1–2 years’ experience in project management is preferred.

Responsibilities

• Engage with stakeholders to gather and document requirements.
• Translate business requirements into functional and system design documentation.
• Oversee administration of the Salesforce platform.
• Deliver effective training sessions and documentation.

Skills

Salesforce Certified Administrator (ADM201 or equivalent)

Strong analytical skills

Excellent communication skills

Proficient in Microsoft Excel

Reporting and dashboard development

Tools

Salesforce

Microsoft Word

PowerPoint

Visio

Job description

A leading consulting firm is seeking a Salesforce Business Analyst in Ras Al Khaimah to manage and enhance the Salesforce platform. Responsibilities include stakeholder engagement to gather requirements, translating these into technical documentation, and overseeing platform administration. The ideal candidate will have at least 3 years of Salesforce experience and 5 years as a Business Analyst, with strong communication and analytical skills essential for this role.