Sales & Ordering Specialist - Volkswagen

AL Nabooda Automobiles LLC.; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

AL Nabooda Automobiles LLC is looking for a detail-oriented and organized Sales & Ordering Specialist to support their dynamic automotive sales operations. You will be responsible for managing vehicle orders, ensuring customer satisfaction, and facilitating seamless order processes. This position offers competitive compensation, a comprehensive benefits package, and opportunities for professional growth within a leading automotive company in Dubai.

Benefits

Competitive salary with performance-based bonuses

Comprehensive benefits package including health insurance

Opportunities for professional development and career advancement

Vibrant company culture that values teamwork and innovation

Qualifications

• UAE/Middle East Automobile experience required.
• Engage in continuous professional development.

Responsibilities

• Support vehicle sales and order processes, ensuring accurate system updates.
• Assist the Brand Manager in finalizing orders.
• Coordinate Pre Delivery Inspection and ensure timely delivery.

Skills

Organizational Skills

Attention to Detail

Customer Service

Business Analysis

Education

Bachelor's degree or equivalent

Job description

Join Our Team as an Sales & Ordering Specialist!

Are you detail-oriented, organized, and passionate about supporting sales operations in a dynamic automotive environment? Do you thrive in fast-paced settings and enjoy working closely with internal teams to ensure seamless order processing and customer satisfaction? If so, we want you on our team!

About us

Since 1976, Al Nabooda Automobiles has been committed to delivering excellence by offering our customers a diverse range of products and services that meet the high standards of the prestigious brands we represent. Our ongoing investment in premium service equipment and our team of dedicated and skilled professionals have cultivated a growing base of satisfied customers.

Al Nabooda Automobiles LLC is the exclusive authorized distributor for Audi, Porsche, and Volkswagen in Dubai and the Northern Emirates.

With twelve state-of-the-art showrooms and service centers across Dubai, Sharjah, and Fujairah, our expert workforce is focused on maintaining exceptional service and quality standards.

What You'll Do:

To support the vehicle sales and ordering process. To ensure that all systems are updated accurately and vehicles are efficiently scheduled for PDI. To assist the Brand Manager in finalising orders.

Vehicle Ordering

• Check all vehicle orders to ensure that requests meet the ongoing requirements as determined by the GM VW and make changes to the specifications for the sales team and release orders when requested by the Brand Manager.
• Prepare quotations based on the VW Specifications sheets for Customer / Bank / Insurance.
• Continuously update shipping list with the data from the order list and using this information update the Autoline system.
• Run daily sales analysis reports from Autoline (Dealer Management System) and remove invoiced cars from order lists to separate database (car deliveries).

Sales Support

• Update sales consultants on production news, VAR report and production bottlenecks.
• Submit and check order changes to AVME regional office.
• Deputise for the Brand Manager when required, for order management allocating production slots for customers after controlling files and down payments from sales consultants and updating order intake sheet.

Operational

• Coordinate with external auditors providing them with all required information on stock and ensuring that sales consultants have files and documents prepared, discuss and finalise discrepancies between sales consultants and auditors.
• Attend regular staff meetings, using them as a basis for the communication of any ideas for improvement in processes, cost savings and revenue increases.

Pre Delivery Inspection (PDI)

• Identify which vehicles are scheduled for delivery using database; coordinate between sales consultant, workshop, body shop and logistics department to ensure that customer receives the vehicle at the right time and in excellent condition delivering exceptional customer service.
• Update PDI sheet daily with invoice information.

Sales & Stock Reports

• Develop and implement daily, weekly and monthly sales and order reports for new and pre owned vehicles using Autoline and excel spreadsheets.

Personal Development

• Engage in continuous professional development; keep fully up-to-date with new products launched by principal.
• Arrange an annual appraisal with your line manager in accordance with the company’s appraisal process.

Why Join Us?

• Competitive salary with performance-based bonuses.
• Comprehensive benefits package including health insurance and more.
• Opportunities for professional development and career advancement.
• A vibrant company culture that values teamwork and innovation.

What you will need

• Bachelors degree or equivalent
• UAE/Middle East Automobile experience
• Business Analysis