Sales Executive

Fairmont Hotels & Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury city hotel in Dubai is seeking a Sales Manager to identify business opportunities and enhance client satisfaction. Responsibilities include conducting sales presentations, negotiating contracts, and collaborating with marketing for promotions. The ideal candidate will have strong communication skills, a good understanding of the hospitality sector, and proficiency in Microsoft Office. This role offers a dynamic, fast-paced environment focused on client engagement and event planning.

Qualifications

• Understanding of hotel operations, services, and amenities.
• Familiarity with sales techniques and marketing strategies.
• Gracious and friendly demeanor.

Responsibilities

• Identify and pursue new business opportunities.
• Build and maintain strong client relationships.
• Conduct sales presentations and tours.

Skills

Strong verbal and written communication skills in English

Ability to multitask

Strong administrative skills

Tools

Microsoft Office

Job description

Company Description

SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.

Boasting 946 units,with254 uniquely designed hotelrooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors,SLS Dubaiisone of the tallest hotelsand residences in the region.

Awondrous and strikinglandmark in Downtown District, designed by theaward- winning architects Aedasandinterior designer Paul Bishop,the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.

Job Description

• Identify and pursue new business opportunities through research, networking, and outreach to potential clients.
• Build and maintain strong relationships with existing clients, ensuring high levels of satisfaction and loyalty.
• Conduct sales presentations and tours of the hotel for prospective clients, showcasing the facilities, services, and unique offerings.
• Negotiate contracts and pricing with clients for room bookings, events, and other services, ensuring profitability while meeting client needs.
• Analyze market trends, competitor offerings, and client feedback to identify opportunities for growth and improvement in sales strategies.
• Work closely with the marketing, front office, and event management teams to coordinate efforts and ensure seamless execution of client requests.
• Assist clients in planning events, including meetings, conferences, and weddings, by providing guidance on available services and options.
• Prepare regular reports on sales activities, revenue generation, and market trends to track performance against targets.
• Collaborate with the marketing team to develop promotional materials, campaigns, and packages that attract target markets.
• Gather and analyze customer feedback to improve services and identify areas for enhancement.
• Attend industry events, trade shows, and networking functions to promote the hotel and establish valuable connections.
• Stay informed about industry trends, competitor offerings, and sales techniques to continuously improve skills and knowledge.
• Assist in the development and management of the sales budget, ensuring adherence to financial targets and cost control.

Qualifications

• Understanding of hotel operations, services, and amenities, as well as market trends affecting the hospitality sector.
• Familiarity with sales techniques, marketing strategies, and promotional tactics that drive business.
• Possess a gracious, friendly and fun demeanor
• Strong administrative skills and excellent knowledge of Microsoft Office
• Ability to multitask, work in a fast paced environment and have a high level attention to detail
• Strong verbal and written communication skills in English.
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork