Sales Coordinator

21c Museum Hotels; Ras Al Khaimah; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading luxury hotel brand in Ras Al Khaimah is seeking a Sales Coordinator to provide administrative and sales support to the team. The ideal candidate has a Bachelor’s in Business or related field and 1-2 years experience in sales coordination, preferably within hospitality. Excellent communication skills in English and knowledge of CIS markets are essential. A competitive package and development opportunities are offered.

Benefits

Competitive salary

Development opportunities

Qualifications

• 1-2 years of experience in sales coordination, preferably in hospitality or luxury travel.
• Strong knowledge of CIS markets and travel trends is an advantage.
• Excellent communication skills in English; Russian language proficiency highly preferred.

Responsibilities

• Provide administrative and sales support to the Sales team.
• Maintain customer relationship management system with accurate client information.
• Assist in preparing presentations for trade shows and marketing initiatives.

Skills

Sales coordination

Client relationship management

Communication skills

Organization

Proficiency in Microsoft Office

Knowledge of CIS markets

Education

Bachelor’s degree in Business, Sales, or Marketing

Tools

CRM systems

Job description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with its avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

Job Description

The Sales Coordinator – provides administrative, organizational, and sales support to the Sales team at SO/ Ras Al Khaimah. This role ensures smooth day-to-day operations, effective communication with clients and internal teams, and contributes to achieving sales objectives.

Key Responsibilities

Sales Support

• Assist the Director of Sales and Sales Managers in managing accounts within themarkets.
• Prepare proposals, contracts, and official correspondence for clients and partners.
• Maintain and update the customer relationship management (CRM) system with accurate client information, booking details, and activity logs.

Coordination & Administration

• Coordinate site inspections, familiarization trips, and client visits for partners.
• Act as a liaison between the Sales team and hotels to ensure effective communication and smooth workflow.
• Support the preparation of presentations, reports, and market analyses.
• Handle administrative tasks such as filing, scheduling, travel arrangements, and expense reports.

Client Interaction

• Respond promptly to client inquiries, requests for information, and general correspondence.
• Support in building and maintaining strong relationships with travel trade partners, tour operators, and corporate clients in the region.
• Follow up on pending proposals, contracts, and payments to ensure timely closure.

Sales Activities

• Assist in the preparation and participation of trade shows, exhibitions, and roadshows related to the markets.
• Support promotional campaigns and marketing initiatives targeted at the region.
• Track and report monthly sales activities, revenues, and market trends.

Qualifications

• Bachelor’s degree in Business, Sales, Marketing, or a related field.
• Minimum 1–2 years of experience in sales coordination, front desk or reservation departments, preferably in hospitality, tourism, or luxury travel.
• Minimum 1–2 years of experience in sales coordination, preferably in hospitality, tourism, or luxury travel.
• Strong knowledge of the CIS markets and travel trends is an advantage.
• Excellent communication skills in English; Russian language proficiency highly preferred.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.
• Strong organizational skills with attention to detail.
• Ability to multitask, work under pressure, and meet deadlines.
• Positive attitude, team-oriented, and client-focused mindset.

Additional Information

What awaits you…

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.