Sales Coordinator

So!; Ras Al Khaimah; On-site; AED 30,000 - 45,000; Full time

Job summary

A luxury hotel in Ras Al Khaimah seeks a Sales Coordinator to provide sales support and ensure smooth operations. Ideal candidates have a Bachelor’s degree, 1-2 years of experience in sales coordination, and excellent communication skills in English. Knowledge of the CIS markets is a plus. This role offers development opportunities within a creative environment.

Benefits

Competitive package

Development opportunities

Qualifications

• Minimum 1–2 years of experience in sales coordination.
• Strong knowledge of the CIS markets and travel trends is an advantage.
• Excellent communication skills in English; Russian language proficiency highly preferred.

Responsibilities

• Assist the Director of Sales and Sales Managers in managing accounts.
• Maintain and update the CRM system with accurate client information.
• Support the preparation of presentations, reports, and market analyses.

Skills

Sales coordination

Communication skills

Organizational skills

Client relationship management

Multitasking

Education

Bachelor’s degree in Business, Sales, Marketing, or related field

Tools

Microsoft Office

CRM systems

Job description

Company Description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with its avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

Job Description

The Sales Coordinator – provides administrative, organizational, and sales support to the Sales team at SO/ Ras Al Khaimah. This role ensures smooth day-to-day operations, effective communication with clients and internal teams, and contributes to achieving sales objectives.

Key Responsibilities

• Assist the Director of Sales and Sales Managers in managing accounts within the markets.
• Prepare proposals, contracts, and official correspondence for clients and partners.
• Maintain and update the customer relationship management (CRM) system with accurate client information, booking details, and activity logs.
• Coordinate site inspections, familiarization trips, and client visits for partners.
• Act as a liaison between the Sales team and hotels to ensure effective communication and smooth workflow.
• Support the preparation of presentations, reports, and market analyses.
• Handle administrative tasks such as filing, scheduling, travel arrangements, and expense reports.
• Respond promptly to client inquiries, requests for information, and general correspondence.
• Support in building and maintaining strong relationships with travel trade partners, tour operators, and corporate clients in the region.
• Follow up on pending proposals, contracts, and payments to ensure timely closure.
• Assist in the preparation and participation of trade shows, exhibitions, and roadshows related to the markets.
• Support promotional campaigns and marketing initiatives targeted at the region.
• Track and report monthly sales activities, revenues, and market trends.

Qualifications

• Bachelor’s degree in Business, Sales, Marketing, or a related field.
• Minimum 1–2 years of experience in sales coordination, preferably in hospitality, tourism, or luxury travel.
• Strong knowledge of the CIS markets and travel trends is an advantage.
• Excellent communication skills in English; Russian language proficiency highly preferred.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.
• Strong organizational skills with attention to detail.
• Ability to multitask, work under pressure, and meet deadlines.
• Positive attitude, team-oriented, and client-focused mindset.

Additional Information

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.