Sales Coordination & Analytics Specialist

ADIB Group; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading banking institution in Abu Dhabi is seeking a Sales Coordinator to streamline workflows and support service delivery in their Retail Banking Division. The ideal candidate will possess advanced MS Office skills, a thorough understanding of banking products, and experience in performance trend analysis. This role involves administrative support, quality audits, and project management, ensuring smooth internal processes and compliance with standards.

Qualifications

• Proven experience in a coordination or administrative support role.
• Thorough knowledge of banking products and services, particularly in retail banking.
• Experience with performance trend analysis and MIS reporting.

Responsibilities

• Provide support across work streams for process alignment.
• Ensure detailed MIS reporting and data maintenance.
• Furnish performance trend analysis dashboards to management.
• Manage administrative activities and follow ups with stakeholders.
• Review and streamline reporting and service delivery standards.
• Conduct quality audits and ensure compliance with service standards.
• Handle assigned projects as required.

Skills

Advanced MS Office skills

Knowledge of ADIB's Retail Banking products & services

Understanding of UAE banking practices and regulations

Service standards knowledge

Process analysis and flow charting skills

BPR & Project Management Skills

Presentation skills

Computer & report writing skills

Management Information skills

Job description

A leading banking institution in Abu Dhabi is seeking a Sales Coordinator to streamline workflows and support service delivery in their Retail Banking Division. The ideal candidate will possess advanced MS Office skills, a thorough understanding of banking products, and experience in performance trend analysis. This role involves administrative support, quality audits, and project management, ensuring smooth internal processes and compliance with standards.