Sales and Administration Support

FRAMECAD Limited; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global technology leader in Dubai seeks a Sales Administration Support professional to enhance client interactions and ensure smooth office operations. Responsibilities include providing excellent service, managing phone inquiries, and supporting sales processes. Ideal candidates should have exceptional communication skills, a flexible approach to multitasking, and proficiency in Microsoft Suite. This role offers an opportunity to work in a friendly team environment, contributing to client satisfaction and organizational efficiency.

Responsibilities

• Deliver excellent front-line office service including answering and directing telephone inquiries.
• Liaise with clients and ensure effective coordination between visitors and employees.
• Assist office with core day-to-day duties including CRM and sales support.

Skills

Excellent written and verbal communication skills

The ability to work flexibly on several tasks at once

The ability to build great working relationships quickly

Excellent personal presentation

Strong client service orientation

Intermediate to advanced skills in using Microsoft Suite

Job description

About our business

FRAMECAD is a New Zealand success story. We have taken our, innovative technology solutions to a global market and have plans to grow even deeper penetration of more markets. We are a market leader supplying our innovative solutions to a global market. Our technology is enabling more technically complex projects to be built on more challenging sites, more efficiently and cost effectively.

About the role

A core component of this ambition is our ability to assist our current and future clients, make our processes easy, keep our information up to date up to date and ensure our day to day operations in the office run smoothly. We want our clients to have a premium experience right from our first interaction with them, whether that is over the phone or in person when they walk in the door at reception.

What you will be doing

The Sales Administration Support personnel is key for us to achieve this. Responsible for; delivering excellent front-line/ office service, including answering and directing telephone inquiries, liaising with clients and ensuring effective liaison between visitors, clients and FRAMECAD employees. This position will be our key administrator assisting our office with core day to day duties, also including CRM, SAP, Sales and Fulfillment support.

What we are looking for

This position requires a positive, logical approach with a willing, can do attitude. You will be comfortable liaising with various stakeholders. You will have an eye for detail, enjoy helping out with any task ,enjoy working in a friendly team.

What you will bring:

• Excellent written and verbal communication skills
• The ability to work flexibly on several tasks at once
• The ability to build great working relationships quickly
• Excellent personal presentation
• Excellent verbal and written communication skills
• Strong client service orientation
• Intermediate to advanced skills in using Microsoft Suite.

This position is based in Dubai