Sales Agent (Closer)

wuduh; Abu Dhabi; On-site; AED 60,000 - 80,000; Full time

Job summary

A financial services company in Dubai is seeking a Sales Agent (Closer) to guide clients through the debt settlement process. In this role, you will close qualified leads, manage objections, and enroll clients into tailored financial solutions. The ideal candidate has 2-5 years of sales experience and is fluent in English, with a preference for candidates familiar with the US financial system. A dynamic, supportive work environment and competitive compensation are offered.

Benefits

Comprehensive health insurance

Competitive compensation package

Continuous learning opportunities

Dynamic work environment

Qualifications

• 2–5 years of experience in a closing sales role with proven sales performance.
• Native-level fluency in English, ability to engage US audiences.
• Experience with financial services or US credit system is preferred.

Responsibilities

• Guide clients through the debt settlement process with effective communication.
• Educate clients on loan alternatives and tailor proposals.
• Overcome client objections and finalize enrollments.
• Monitor sales performance and maintain compliance.

Skills

Sales closing techniques

Objection handling

Communication skills

Customer consultation

Education

Bachelor’s Degree in Business, Marketing, Finance, or Communications

Tools

CRM tools

Job description

Overview

Do you want to make a difference in people\'s lives?

We are looking for a Sales Agent (Closer) to join our growing team in Dubai. As a Sales Agent (Closer) at WUDUH, you will be responsible for closing qualified leads through phone-based sales conversations. This role focuses on the final stage of the sales process, requiring strong persuasion skills, confident objection handling, and the ability to drive commitments.

Job Objectives:

The Account Manager (Closer) is responsible for guiding clients through the debt settlement process, offering tailored financial solutions based on their financial situation. This role includes client qualification, explaining program options, handling objections, and finalizing enrollments. By fostering trust, clear communication, and maintaining compliance, the Account Manager plays a vital role in helping clients achieve financial stability through successful debt resolution solutions.

Responsibilities and duties

1. Client Consultation & Qualification
   • Review clients\' financial situations to assess eligibility for loan alternatives or debt settlement.
   • Conduct personal loan searches and determine qualification outcomes.
2. Client Proposal & Program Pitching
   • Educate clients on creditworthiness, explain loan denial reasons, and present debt settlement as a solution.
   • Collect hardship details and tailor program proposals accordingly.
3. Objection Handling & Overcoming Barriers
   • Address client concerns about costs, risks, legal implications, and the debt settlement process.
   • Provide clear and confident explanations to convert leads to enrolled clients.
4. Enrollment Process & Documentation
   • Confirm enrollment details, payment plans, and banking information.
   • Ensure completion and accuracy of all required documentation.
5. Outbound & Inbound Communication
   • Follow up with leads and clients via outbound calls, SMS, and email.
   • Respond promptly to inbound client inquiries and requests.
6. Performance Monitoring & Compliance
   • Track and maintain KPIs such as lead conversion rate, enrollment rate, objection-handling success, and document accuracy.
   • Ensure adherence to industry and company compliance standards.

Core Requirements

1. Education & Academic Background
   • Bachelor’s Degree in Business, Marketing, Finance, Communications, or a related field. We value candidates who combine academic discipline with commercial drive.
2. Proven Sales Milestones
   • Verified Track Record: 2–5 years of experience in a closing role. You must be able to demonstrate proof of past performance (e.g., hitting specific revenue targets, top-ranked performer, or high conversion rate).
3. Communication & Shift Work
   • Linguistic Mastery: Native-level fluency in English. Build rapport and sound natural to a US-based audience.
   • US Shift Alignment: Ability to work US business hours (night shift) from our Dubai office.

(The "Pluses") Preferred Qualifications

• US Market Knowledge: Familiarity with the US credit system or financial services is a significant advantage.
• Bilingual: Spanish language proficiency is highly valued.

Competencies / Behavioral Requirements

• Strong verbal and interpersonal communication skills.
• Positive attitude, strong work ethic, and a passion for sales and helping clients.
• Ability to work independently and as part of a team.
• Strong listening ability and objection handling skills.

Technical Requirements

Experience with sales processes, CRM tools, and outbound sales communication. Ability to analyze client financial data and prepare tailored program proposals.

Communication and Interaction

Reports to: Sales Team Lead.

Works with: Sales Team, Quality & Compliance, Client Success Team, and Potential Clients

What we offer

• Comprehensive health insurance
• Competitive compensation package
• Prime central location
• Continuous learning and development opportunities
• A dynamic, inclusive, and supportive work environment

Employment type

• Full-time
• On-site

Working days

• Monday to Friday: Night Shift
• 6th day: Based on need, managed fairly based on priorities and urgency

Ready to make your mark?

Apply now for a career that merges your talents with innovation. At WUDUH, your journey to a fulfilling career is just a click away!

Learn more at wuduh.zenats.com

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Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.