Sales Account Manager (FLSFFFA)

NAFFCO; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading fire protection company is seeking an experienced Sales Account Manager for Fire Fighting & Fire Alarm Systems in Abu Dhabi. The role requires proven experience in account management, leadership of a sales team, and strong technical knowledge of fire systems. The ideal candidate will drive sales performance and strategic account management, ensuring client satisfaction and business growth. Qualifications include a Bachelor's degree in Engineering and 5-10 years of relevant experience. A deep understanding of the Abu Dhabi market is essential.

Qualifications

• 5-10 years of sales and account management experience in Fire Fighting Systems.
• Strong experience in the Abu Dhabi market with relationships with local authorities.
• Proven ability to prepare, present, and negotiate technical-commercial proposals.

Responsibilities

• Lead, coach, and support a sales team focused on Fire Fighting and Alarm Systems.
• Act as the primary commercial and technical point of contact for key accounts.
• Develop and implement sales strategies and account plans for growth.

Skills

Sales skills

Technical knowledge of fire fighting systems

Communication skills

Leadership

Education

Bachelor's Degree in Engineering

Tools

CRM systems

MS Office

Job description

Job Summary: We are seeking a commercially driven and technically competent Sales Account Manager Fire Fighting & Fire Alarm Systems with proven experience in Annual Maintenance Contracts (AMC) and the ability to lead and mentor a sales team. The ideal candidate will possess strong technical knowledge of fire fighting systems fire alarm equipment and FLS maintenance operations combined with a successful track record in managing key accounts and driving team-based sales performance within the Abu Dhabi market.

Key Responsibilities

Sales Technical Advice & Stakeholder Communication

• Lead coach and support a sales team focused on Fire Fighting Systems Fire Alarm Systems and AMC contracts ensuring achievement of individual and team sales targets and client retention.

• Act as the primary commercial and technical point of contact for strategic and key accounts providing guidance on system specifications equipment selection upgrades testing commissioning and maintenance strategies.

• Develop and implement sales strategies account plans and pipeline forecasts to drive growth in new installations system upgrades and AMC renewals.

• Monitor sales performance conduct regular reviews and provide coaching technical guidance and commercial support to enhance team effectiveness.

• Identify and drive cross-selling and upselling opportunities across fire alarm panels detection devices suppression systems firefighting equipment spare parts and long-term service agreements.

• Oversee preparation of technical-commercial proposals tenders and AMC quotations ensuring accuracy compliance profitability and alignment with client and authority requirements.

• Coordinate with engineering service procurement and operations teams to ensure technically sound solutions efficient service delivery and on‑time project execution.

• Conduct and review site surveys system audits and maintenance assessments ensuring risks assumptions and exclusions are properly documented.

• Lead client presentations and negotiations to balance compliance reliability and whole‑life cost.

• Ensure accurate use of CRM and sales management systems maintaining visibility of pipelines pricing contracts and AMC renewals.

• Identify commercial and operational risks guide the team in mitigation planning and support resolution through cross‑functional coordination.

• Support the full contract lifecycle including tender clarifications negotiations AMC mobilization service oversight and post‑contract account management to ensure high customer satisfaction and repeat business.

Qualifications & Experience

Selling Skills Technical Knowledge & Communication

• Bachelors Degree in Engineering (Mechanical Electrical Fire Protection or related discipline) mandatory

• 510 years of sales and account management experience in:

  • Fire Fighting Systems

  • Fire Alarm Systems & Equipment

  • Fire & Life Safety (FLS) installation and AMC maintenance services

• Proven experience leading mentoring or managing a sales team preferably within the fire protection or building services industry

• Strong experience in the Abu Dhabi market with established relationships with local authorities consultants contractors and end users

• Demonstrated success in winning managing and renewing fire protection projects and long‑term maintenance contracts

• Solid technical knowledge of fire fighting systems fire alarm equipment suppression systems testing & commissioning and maintenance practices

• Strong understanding of UAE fire codes standards and authority approval processes

• Proven ability to prepare present and negotiate technical-commercial proposals tenders and AMC contracts

• Excellent leadership communication presentation and stakeholder management skills

• Proficiency in CRM systems estimation tools and MS Office; experience with ERP or service management systems is an advantage