Rooms Division Manager

Minor International; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality firm in Dubai is seeking a Rooms Division Manager. This role oversees the front-of-house and guest services operations, ensuring a seamless guest experience. Candidates should have a bachelor's degree in Hospitality Management with at least 5 years of experience in Rooms Division, including 3-4 years in a management role. Proficiency in PMS systems and strong leadership skills are required. This is a full-time position with no remote work options.

Qualifications

• Minimum of 5 years of experience in Rooms Division.
• At least 3-4 years in a managerial role.
• Previous Front Office or Housekeeping management experience is advantageous.

Responsibilities

• Oversee all aspects of the front-of-house and guest services operations.
• Manage Front Office, Housekeeping, Concierge, and Security.
• Focus on service excellence and team leadership.

Skills

Strong leadership and interpersonal skills

Excellent communication and problem-solving abilities

Proficiency in PMS systems (e.g. Cloud Opera)

Strong financial/commercial acumen

Ability to work under pressure

Fluency in English

Education

Bachelor's degree in Hospitality Management

Tools

PMS systems

Job description

The Rooms Division Manager oversees all aspects of the front-of-house and guest services operations ensuring a seamless guest experience. This includes managing Front Office, Housekeeping, Concierge, Guest Services, and Security. The role is both strategic and operational with a focus on service excellence, profitability, team leadership, and guest satisfaction.

Qualifications

A bachelor's degree in Hospitality Management or a related field is preferred.

Minimum of 57 years of experience in Rooms Division with at least 3-4 years in a managerial role. Previous experience in a Front Office or Housekeeping management role is highly advantageous.

Additional Information

Preferred skills and competencies:

• Strong leadership and interpersonal skills
• Excellent communication and problem-solving abilities
• Proficiency in PMS systems (e.g. Cloud Opera)
• Sound knowledge of guest service standards and operational procedures
• Strong financial/commercial acumen and budgeting knowledge
• Passion for quality and results-driven
• Ability to work under pressure and in a multicultural environment
• Fluency in English; additional languages are a plus

Other information:

This position is a Single contract status.

A candidate with UAE experience is an advantage.

Remote Work

No

Employment Type

Full-time