Room Technician (Conrad Abu Dhabi Etihad Towers)

Hilton; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel in Abu Dhabi is seeking a Room Technician responsible for maintaining guest rooms and ensuring a high standard of service. The ideal candidate will have a positive attitude, customer service commitment, and experience in a similar role. This is an opportunity to contribute to a team dedicated to excellence in hospitality.

Qualifications

• Experience in a similar role is preferred.
• Flexibility to adapt to different work situations.
• Commitment to a positive guest experience.

Responsibilities

• Attend to maintenance requests related to guest rooms.
• Ensure all work areas are clean and organized.
• Maintain safe working practices at all times.

Skills

Positive attitude

Commitment to high-level customer service

Excellent grooming standards

Good communication skills

Ability to work under pressure

Ability to work independently

Job description

EOE/AA/Disabled/Veterans

What will I be doing

As a Room Technician at Conrad Abu Dhabi Etihad Towers Hotel, you are responsible for carrying out daily bedroom and corridor maintenance to deliver an excellent guest and team member experience. A Room Technician will also be required to maintain stock levels and ensure rooms and corridors are in working order. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Internal
  • Ensure daily briefings are conducted with supervisors
  • Pass on problems to supervisors
• External
  • Ensure all communications to external departments or entities are conducted professionally and timely
• Main Duties:
  • Attend to maintenance requests (planned and breakdown) related to guest rooms
  • Complete work requests and PPMs as directed
  • Report and follow up on major and minor repairs and maintenance tasks for guest rooms
  • Select and follow up on correct materials from engineering stores
  • Suggest and implement alternative solutions for recurrent deficiencies or defects in coordination with the team leader and superiors
  • Keep work areas, storage areas, and areas near electrical panels clean and organized
  • Ensure electrical panels, storage areas, and access points to the roof are locked
  • Maintain safe working practices for yourself, colleagues, and contractors
  • Request support, guidance, and assistance as needed
  • Familiarize with and comply with all relevant policies, processes, and standard operating procedures of the technical services department
  • Perform other duties as reasonably required by management
  • Assist public area technicians and other engineering technicians when required

What are we looking for

A Room Technician at Conrad Abu Dhabi Etihad Towers should embody the following attitude, behaviors, skills, and values:

• Positive attitude
• Commitment to high-level customer service
• Excellent grooming standards
• Flexibility to adapt to different work situations

Preferred additional capabilities include:

• Good communication skills
• Ability to work under pressure
• Ability to work independently
• Previous experience in a similar role

What will it be like to work for Hilton

Hilton is a leading global hospitality company, spanning from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. With over a century of tradition, Hilton offers exceptional accommodations, service, amenities, and value to business and leisure travelers worldwide. Our vision is to fill the earth with the light and warmth of hospitality, creating remarkable experiences every day. Our Team Members are at the heart of this mission!

Required Experience: IC