Room Service Specialist: Fast, Courteous Guest Experience

Hilton; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hospitality company in Abu Dhabi is seeking an experienced Order-Taker to excel in room service operations. This role requires excellent communication skills, a positive attitude, and the ability to work well under pressure. Responsibilities include taking guest orders, answering calls, and ensuring compliance with brand standards. Previous experience in hospitality is preferred. Join a team dedicated to delivering exceptional guest experiences.

Qualifications

• Previous experience in a similar role.
• Previous experience within the hospitality industry is advantageous.
• Good knowledge of room service menus and promotions.

Responsibilities

• Ensure compliance with brand standards.
• Answer all telephone calls and prioritize them.
• Directly involved in the order taking and order placing process.
• Communicate with the kitchen regarding menu questions and product availability.

Skills

Negotiation and influencing skills

Positive attitude

Excellent communication skills

Ability to work under pressure

Good grooming standards

Job description

A leading global hospitality company in Abu Dhabi is seeking an experienced Order-Taker to excel in room service operations. This role requires excellent communication skills, a positive attitude, and the ability to work well under pressure. Responsibilities include taking guest orders, answering calls, and ensuring compliance with brand standards. Previous experience in hospitality is preferred. Join a team dedicated to delivering exceptional guest experiences.