Room Attendant

Anantara Hotels & Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality brand in Dubai is seeking a dedicated housekeeper to ensure guest rooms are impeccably maintained and health and safety standards are met. The ideal candidate has previous experience in housekeeping and possesses good communication skills in English. Responsibilities include cleaning rooms, managing inventory, and meeting special requests from guests. Join a team where attention to detail and hospitality excellence are paramount.

Qualifications

• Previous experience in the housekeeping department.
• Fair English communication skills.
• Attention to detail and ability to manage multiple tasks.

Responsibilities

• Ensure that all Guest Rooms are properly cleaned according to the hotel's procedures.
• Adhere to health and safety requirements regarding cleaning supplies.
• Maintain records for linen inventory and uniforms.
• Process lost and found articles accurately.
• Meet VIP requirements and special requests from guests.
• Report any damage or loss immediately.

Skills

Good interpersonal skills

Fair English communication skills

Eye for detail

Job description

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

KEY DUTIES AND RESPONSIBILITIES

• Ensure that all Guest Rooms are properly cleaned at all times, in line with the hotel’s Standard Operating Procedures for cleaning these areas.
• Ensure health & safety requirements are adhered to, including a personal knowledge of the correct usage of all chemicals used in Housekeeping.
• Ensure records are maintained for linen inventory, uniforms, and other items as applicable.
• Ensure that lost and found articles are processed properly and that the correct logs are maintained.
• Ensure that par levels of linen, towels and uniforms are current, and in line with inventory.
• Follow and recommend measures to minimize all wastage of materials and amenities are used in the department.
• Ensuring security awareness throughout the Hotel, reporting incidents to the appropriate Manager when warranted.
• Ensure VIP requirements are met
• Ensure all special requests are met, with particular reference to families visiting our resorts with children.
• Ensures any special requests from guests are carried out and delivered on time exceeding guest’s expectations where possible.
• Clean and take care of all working equipment used by himself / herself.
• Report any damage or loss in a guest room immediately after being found.
• Remove room service trays from room & place in service area.
• Make room status reports.
• Report any suspicious person, sleep outs, ‘Do Not Disturbs’ to housekeeping management

Qualifications

• Previous experience in Houskeeping department
• Good interpersonal skills
• Fair English communication skills
• Eye for detail