Retail Sales Advisor

Axiom Telecom; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading retail company in Sharjah is seeking a Retail Sales Representative to provide excellent customer service and meet sales quotas. You will greet customers, provide product information, conduct price comparisons, and manage merchandise returns. The ideal candidate has proven experience in retail sales and excellent communication skills. Flexibility to work various shifts is essential. This role offers the chance to contribute to the store's profitability while ensuring customer satisfaction.

Qualifications

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role.
• Knowledge of inventory stocking procedures.
• Track record of achieving sales quotas.

Responsibilities

• Greet and direct customers.
• Provide accurate information about product features, pricing, and after-sales services.
• Answer customers' questions about specific products/services.
• Conduct price and feature comparisons to facilitate purchasing.
• Cross-sell products.
• Ensure racks are fully stocked.
• Manage returns of merchandise.
• Coordinate with the Retail Sales Representatives team to provide excellent customer service.
• Inform customers about discounts and special offers.
• Provide customer feedback to the Store Manager.
• Stay up-to-date with new products/services.

Skills

Excellent communication skills

Understanding of the retail sales process

Familiarity with consumer behavior principles

Basic math skills

Flexibility to work various shifts

Education

High school degree

BSc in Marketing or related field

Job description

Job brief

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.

Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

Ultimately you will ensure that customers leave our store satisfied and you will contribute to the stores profitability.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features pricing and after-sales services)
• Answer customers questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Requirements and skills

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills capable of building trusting relationships
• Flexibility to work various shifts
• High school degree
• BSc in Marketing or related field is a plus

Required Experience:

Unclear Seniority