Reservations Specialist - Guest Experience & Revenue

Aloft; Abu Dhabi; On-site; AED 8,000 - 12,000; Full time

Job summary

A modern hotel chain is looking for a Guest Service Agent in Abu Dhabi. The role involves processing reservations, assisting guests, and ensuring a positive guest experience. Ideal candidates need a high school diploma or equivalent with no prior related experience required. This position offers an opportunity to be part of a vibrant and welcoming team, committed to delivering excellent service to all guests. Be prepared to engage with others and ensure their stays are enjoyable and memorable.

Qualifications

• No related work experience necessary.
• No supervisory experience necessary.
• No specific license or certification required.

Responsibilities

• Process all reservation requests, changes, and cancellations.
• Verify availability of room type and rate.
• Assist individuals with disabilities and address service needs.

Education

High school diploma or G.E.D. equivalent

Job description

A modern hotel chain is looking for a Guest Service Agent in Abu Dhabi. The role involves processing reservations, assisting guests, and ensuring a positive guest experience. Ideal candidates need a high school diploma or equivalent with no prior related experience required. This position offers an opportunity to be part of a vibrant and welcoming team, committed to delivering excellent service to all guests. Be prepared to engage with others and ensure their stays are enjoyable and memorable.