Remote Operations Technician

Aggreko; Remote; AED 100,000 - 120,000; Full time

Job summary

A leading energy solutions provider based in Dubai is hiring a Remote Operations Technician. This role involves real-time management of on-site operations from the Remote Control Center, ensuring smooth system functionality and compliance. Candidates should have a degree in engineering and at least three years of experience in a site environment. Strong problem-solving skills and fluency in English are essential. A competitive compensation package and industry-leading benefits are offered.

Benefits

Competitive compensation package

Medical and travel allowances

Continuous training and development

Qualifications

• Engineering Graduate or Higher National Diploma in relevant field.
• Minimum of 3 years working in a site environment.
• Ability to work independently with excellent organizational skills.
• In-depth knowledge of power plant operations.
• Data analysis capabilities for insightful decision making.
• Fluent in English with strong communication skills.

Responsibilities

• Provide 24/7 remote operations support.
• Monitor and oversee remote control systems.
• Respond to alerts and notifications from remote systems.
• Communicate with field technicians to coordinate responses.
• Document and log activities in the control center.
• Conduct routine checks of remote systems.

Skills

Engineering Graduate / Higher National Diploma

3+ years of experience in site environment

Good organizational skills

Knowledge of power plant operations

Data analysis skills

Fluency in English

Education

Electrical or Mechanical or Control Engineering

Tools

SCADA applications

PLC applications

Job description

Were the global leader in providing energy solutions that help businesses grow and communities work as a team and were proud of the difference we make to customers to local communities and towards a sustainable future for the world.

We are hiring Remote Operations Technician for real-time management of on-site operations ensuring smooth system functionality regulatory compliance and effective incident response.

This role will enhance efficiency and reliability in operations enabling the remote operation of project sites from the Aggreko Remote Control Center in Jebel Ali Dubai UAE.

Why Join Aggreko

• Full time position based in Dubai United Arab Emirates.
• Shift based role
• Competitive compensation package
• Industry-leading benefit plans including medical and travel allowances
• Continuous training and development with career growth opportunities
• Safety-focused culture

What you'll do:

• Shift working to provide 24/7 remote operations support to the AMEAPAC region
• Follow standard operating procedures including dispatching service requests incidents alarms and TSD.
• Follow communication protocols to ensure no unstructured communication both internally and externally.
• Ontime Reporting as per agreed stakeholders requirements & frequency
• Monitor and oversee remote control systems to ensure proper functioning and performance.
• Respond to alarms alerts and notifications from remote systems and take appropriate action as needed.
• Communicate with field technicians or on-site personnel to coordinate responses to incidents or issues.
• Document and log activities incidents and actions taken in the RCC.
• Conduct routine checks and inspections of remote systems to ensure compliance safety and reliability.
• Provide support to issue remote PTW for sites.
• Collaborate with cross-functional teams to troubleshoot and resolve technical issues
• Provide a summary of production reports for the sites connected to RCC

You'll have the following skills and experience:

• Engineering Graduate / Higher National Diploma in Electrical or Mechanical or Control Engineering
• Minimum 3 years experience of site environment
• Must be able to work under own initiative with good organization skills
• In Depth knowledge of power plant operations and maintenance
• Data analysis create insight from data for data driven decision making skills.
• Fluent in English excellent oral and written communication
• Scada & PLC applications including operations and fault finding is an advantage
• Power generation industry & high voltage network experience is an advantage

Find out more and apply now.

Bring your energy. Grow your career.

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Equal employment opportunity

We welcome people from different backgrounds and cultures and respect peoples unique skills attitudes and experiences. We encourage everyone to be themselves at work because we know thats how we do our best for each other for our customers for the communities where we work and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko we will consider your application based on your qualifications and experience and not on your race colour ethnicity religion sex sexual orientation gender identity national origin disability or veteran status.

Required Experience:

IC