Relationship Manager

Keyper; United Arab Emirates; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading property management firm in the United Arab Emirates seeks a Relationship Manager to build and maintain strong relationships with clients, specifically Investor Landlords. The role involves understanding client needs, generating new business, and resolving complaints effectively. Candidates should have a Bachelor's degree in Business Administration and 3-5 years of relevant experience in property management sales. Strong communication skills and knowledge of leasing terms are essential for success in this position.

Qualifications

• 3-5 years of experience in the field, preferably in brokerage.
• Experience in Property Management Sales, Agreement and Conversions.
• Basic knowledge of Dubai Leasing terms and procedures.
• Basic Dubai Leasing terms and procedure.
• Basic knowledge in Sales (Secondary Market and Off-Plan).

Responsibilities

• Build positive relationships with customers (Investor Landlords).
• Assist with generating new business.
• Understand customers' needs and develop plans.
• Understand customers (Investor Landlords) needs and develop plans to address them.
• Resolve customer complaints quickly and effectively.
• Identify Upselling and cross-selling opportunities.
• Promote High-quality sales, supply and customer service processes.
• Aim to preserve customers (Investor Landlords) and renew contracts.
• Approach potential customers (Investor Landlords) to establish relationships, which includes signups of New Property Management Agreements.
• Gain solid knowledge of competitors.

Skills

Communication skills

Relationship management

Sales techniques

Education

Bachelor's Business Administration or related field

Job description

Job description

A Relationship Manager creates and preserves strong relationships with clients, partners, or members of their team. Should have a good understanding of the company’s products and services. They must also have a great communication skill in order to know how they can best help clients with their needs and strengthen the relationship between the organization and the customers.

• Through direct and indirect means, relationship managers help firms improve relationships with clients and partners.
• Relationship management has two areas of focus: clients and business partners.

Job requirements

Responsibilities

• Building positive relationships with customers (Investor Landlords).
• Assisting with generating new business.
• Identifying opportunities for greater profits.
• Understand customers (Investor Landlords) needs and develop plans to address them.
• Resolve customer complaints quickly and effectively.
• Identify Upselling and cross-selling opportunities.
• Promote High-quality sales, supply and customer service processes.
• Aim to preserve customers (Investor Landlords) and renew contracts.
• Approach potential customers (Investor Landlords) to establish relationships, which includes signups of New Property Management Agreements.
• Gain solid knowledge of competitors.

Qualifications

• Bachelor's Business Administration and/or related field.
• Minimum of 3-5 years’ experience in the field, preferably brokerage.
• Experience in Property Management Sales, Agreement and Conversions (required).
• Basic Dubai Leasing terms and procedure.
• Basic knowledge in Sales (Secondary Market and Off-Plan).